Jeff Helms Email & Phone Number

West Chester, Pa, Us

Sunbury, Pennsylvania, United States

Greater Philadelphia

Exton Pennsylvania

Responsible for the delivery of technical and product training curriculum to Siemens' sales staff.

Sales support for Siemens Healthcare Division (MRI, CT scan, Ultrasound, and other diagnostic imaging equipment)

1. Supported and managed the sales process for new insulin pump patients.2. Managed an individual sales report for new insulin pump patients.3. Warm called potential patients who have inquired about Animas insulin pumps to generate additional sales revenue.4. Coordinated efforts between Animas, doctor’s offices and insurance companies to ensure that all sales are compliant to all parties’ regulatory requirements.5. Teamed with outside territory sales representatives to gather required documentation for the closing of sales.6. Verified insurance coverage to determine patient cost for insulin pump orders.7. Warm called out of warranty patients to generate additional sales revenue by having them upgrade to the latest insulin pump technology.8. Provided education and consultation to patients and potential patients about the benefits of Animas insulin pumps and insulin pump therapy.

1. Managed troubleshooting activities for network connectivity problems if required by AFS's external clients.2. Managed customer relationships, acted as a liaison between external client network groups and AFS' internal network team.3. Collaborated with AFS' network engineering group to determine network requirements for internal and external project deliveries. 4. Served as the backup procurement manager. Worked together with internal clients, vendors and the finance department to purchase the required hardware, software and licensing required for project deliveries.5. Teamed with third party telecommunication providers to secure wide area network infrastructure between AFS and its external clients.

1. Facilitated technical training for external clients resulting in improved acceptance and efficiency in using AFS' commercial lending software solutions.2. Assisted with the development of a training simulator (CBT) for the Xpress software application.3. Created job aids, user's guides, evaluations and interactive activities to enhance the client's learning experience.

1. Provided training for internal staff on a wide variety of processing/business functions within different business units.2. Designed educational curriculum for Vanguard University that would be used for business unit training.3. Trained associates in a one on one setting to further their job skills.4. Implemented a refresher-training program for the business unit's tenured associates.