As the chief technology officer and business partnership manager for Sterling, I work closely with IT businesses to help them more proactively manage their systems and networks and achieve greater productivity and profitability with our products and services. Simply put, we deliver the fulfillment so you can focus on growing your business.Sterling Data Storage is a private label IT fulfillment team that's trusted by MSPs of all sizes. We're channel-focused and do not compete with our partners, and our management is 100% USA-based with live VIP support. We specialize in 100% done for you wholesale IT security, cloud infrastructure and data center management by offering a range of top-tier services including: vulnerability scans, breach management, remote backup, remote monitoring, remote remediation, managed security, managed compliance, disaster recovery and more.Our partners typically have four obstacles to scaling:1. They're spending time on menial tasks instead of high-value services.2. They're continually focused on 24/7 Tier 1 support, leaving them little strategic time.3. They're unable to step away from the business for vacations or emergencies due to staffing concerns.4. They lack time to develop recurring revenue streams.We solve these problems by acting as an extension of their company by providing private labeled remote service and support. We’ve tested and supported many different managed services platforms over the years, and you’ll benefit from our experience by offering your clients a single solution to cover essential security, monitoring, and remediation services. Unlike other IT management and monitoring platforms like Kaseya, ConnectWise, and Ninja RMM, Sterling is affordable, easy to implement, and designed for small business yet powerful enough for enterprise.Visit our website at https://sterlingdatastorage.com/ to learn more about scaling your MSP business with our private label IT services.

As the founder and president of JSJ Enterprises (recently merged with Sterling Data Storage), I served as the IT specialist for organizations that did not have an in-house IT team. In this role, I successfully analyzed critical IT requirements, identified deficiencies and potential opportunities, and developed innovative solutions for boosting system reliability and improving overall productivity.

As a quality assurance manager, I was responsible for developing procedures for the comprehensive testing and reporting of software problems, coordinating with other departments to initiate timely correction of errors & release new software, isolating and resolving file repair requests, hiring and training new employees, managing eight full-time employees, providing backup support to Technical Support and Documentation Departments, maintaining product historical databases (versioning process), and maintaining multiple OS testing environments based on product technical requirements.