Jeff Johnson Email & Phone Number

Nampa, Id

Oversee the day-to-day operations of a busy specialty practice, for an independent provider. Hire, train and manage clinical and business staff. Coordinate with physicians on their service needs and, when necessary, negotiate on the deployment of resources. Monitor workflow, scheduling, quality metrics, outcomes, revenue and expenses, and patient experience, refining processes and removing barriers, as needed. Interact with patients and their families on service or cost issues that have been escalated, working with them on a resolution. Report monthly on financial results, variances, andaction plans to meet objectives.

Boise, Idaho Area

As principal of an independent investment and asset management company, cared for the needs of several hundred clients. Advised them on financial vehicles, investments, and services that included buying and selling investment trusts and shares or bonds. Worked closely with investment analysts and analysis to match choices to clients’ short- and long-term financial requirements.  Protected investment clients against adverse market conditions at just the right time.

Nampa, Idaho

Oversee the day-to-day operations of a busy primary care and specialty practice, part of a regional medical group. Hire, train and manage clinical and business staff. Coordinate with physicians on their service needs and, when necessary, negotiate on the deployment of resources. Monitor workflow, scheduling, quality metrics, outcomes, revenue and expenses, and patient experience, refining processes and removing barriers, as needed. Interact with patients and their families on service or costissues that have been escalated, working with them on a resolution. Report monthly on financial results, variances, and action plans to meet objectives.  Meet or exceed financial and other objectives set in cooperation with medical group leadership.  Ensure the practice upholds the mission, vision, and core values of the Saint Alphonsus Health System

Boise, Idaho Area

Acted as the go-between for patients, their families, and medical staff in a chaotic emergency room. Helped lessen the impact of the traumatic circumstances patients found themselves in, helping them ask questions, find answers, and add a human presence to a faceless institution. Informally counsel families and offer encouragement and appropriate optimism.  Cared for the needs of up to 150 patients in a single shift and received highest possible satisfaction ratings.

Boise, Idaho Area

Counseled patients undergoing surgical procedures, facing end-of-life issues, or involved in traumatic accidents. Offered comfort and support to the families and caregivers, facilitated reconciliations, and helped calm angry or emotionally distraught friends and family. Organized and conducted memorial services.  Offered ministry and spiritual guidance in a non-denominational, interfaith environment.

Boise, Idaho Area

Training Manager, 1979 to 1991Based on early career successes, chosen to train new hires as financial advisors. Trained in classroom and in-field settings on customer acquisition, needs assessments, keeping abreast of clients’ changing needs, and generation planning for clients, their children, parents, and grandchildren.District Manager, 1973 to 1979 Supervised up to 20 subordinates and serviced thousands of clients with hundreds of millions invested.

Master Of Business Administration (M.B.A.), Business Administration, 3.6 Gpa

Bs, Psychology / Biology

Activities and Societies: Delta Tau Delta