Jeff K. Email & Phone Number

Experienced IT ProfessionalWith a robust history of leading VIP and Executive IT, IT Service Management, IT Operations, and Systems Administration, I have successfully supported enterprises of all sizes across diverse industries, including SaaS, Government (Local/State/Federal), Consumer, Healthcare, Housing, Banking, and Manufacturing.Proven Expertise in Executive SupportI excel in globally supporting C-Suite and Executive-level personnel, addressing all their IT needs with precision. My extensive experience includes planning, leading, and delivering company events for both on-site and virtual experiences on a global scale.Dedicated VIP SupportMy attention to detail and leadership skills have enabled me to provide dedicated VIP support for global enterprises such as Apple, Anaplan, GE, BankUnited, Doma, and TTI. I thrive under pressure and maintain composure, ensuring seamless IT operations at all times.Project Leadership and Stakeholder CollaborationI have spearheaded numerous global office buildouts, refreshes, and renovations, managing all IT and A/V aspects of these projects. As a Certified ScrumMaster, I understand that partnering with all stakeholders will consistently deliver desirable outcomes. My ability to build and maintain strong vendor relationships ensures efficient and effective results.Comprehensive Technical ExpertiseMy technical proficiency spans a wide range of platforms and applications including:-Operating Systems: Windows/MacOS (all versions), iOS/iPadOS, Android, Linux-Cloud Services: Google Cloud, AWS, Azure-Enterprise Applications: Salesforce, ServiceNow, Freshdesk, Atera, Jira, O365, SharePoint, Microsoft Exchange, Active Directory, SCCM-Networking: VPN, switches, firewalls, routers, AP, Palo Alto Panorama, Meraki-Mobile Device Management: InTune, Workspace One, Jamf, MobileIron-Virtualization: Windows Server, Windows Virtual Desktop (WVD), VDI, VMWare-Collaboration Tools: Microsoft Visio, SaaS, Slack, Microsoft Teams, Cisco WebEx, Zoom, Bomgar, SCCM, LogMeIn, VNC-Telecommunications: Avaya, Cisco, Google Voice-Administrative Applications: Coupa, Workday, ADP, Greenhouse My A/V Background includes planning, configuring, administering and supporting Conferencing and A/V equipment and services such as:-WebEx (Software and Hardware)-Zoom Rooms-Google Meet-MS Teams Rooms-Neat Equipment-Logitech Rally Equipment-DTEN Equipment-Shure Audio-A/V Switchers-Shogun Equipment-Studio Lighting-CNBC Live

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  University Of Wisconsin Oshkosh

  Bachelor Of Science (B.S.)