Deliver top-notch customer experiences by continuously refining technology services and solutions development.Work to enhance processes and align the best industry resources to ensure Paragon Micro remains at the forefront of technological advancements.Aim to penetrate the customer base with new categories, innovative solutions, and cutting-edge services to meet their evolving needs.Lead a team of resources providing Solution and Service expertise and proactive discussions about customers technology roadmap to drive business outcomes.

Responsible for the growth and success of ServiceNow Elite SI partners focused on advisory and consulting services to drive business outcomes for customers. Develop and execute on business plans to drive revenue and services growth through demand generation, sales enablement and engagement and product line expertise. Collaborate with several departments and teammates to create revenue generating activities and improve operational workflows. 2021 ServiceNow Winners Club award winner.Grew my business 4x over three years.

Led team of sellers responsible for selling enterprise software and services to corporate and public sector customers, including five field sales managers, 25 field sellers, 20 customer success managers and 20 inside sellers. Responsible for collaborating across departments, enablement and engagement with sales teams, strategic planning, and managing close partner relations with Microsoft and other partners in the eco-system. Designed and implemented growth strategies with sales vice presidents throughout the organization. Engaged customers to help transition to the cloud and achieve business outcomes to ensure highest level of service and industry information. Created go-to-market strategy to maximize resources and set company up for success. Developed compensation plans for multiple positions with monthly reviews of payroll and expenses.• Grew Microsoft Enterprise Agreement business from $600,000,000 to $2,000,000,000.• Implemented Customer Success Management team to drive adoption and expansion within key accounts.• Acquired and managed enterprise accounts, including Walgreens, Gilead, DOJ, Northwestern Memorial, and TD Ameritrade.• Designed and implemented “Software Sales Playbook” app to help maximize efforts of field sellers and track and manage the best activities to drive results on KPIs.• Reorganized team of ten coworkers with payroll of $750,000 by outsourcing jobs and reassigning team to more profitable areas of growth, with 21x more profit generation compared to previous role.• Partnered with Microsoft and ecosystem partners to launch “ISV Co-Sell” campaign, designed to provide customers with more robust and complete solutions.o Recognized as Microsoft's distinguished “ISV Co-Sell Partner of the Year” in 2018.

Led team of sellers responsible for selling technology solutions to enterprise and mid-market customers, including five sales managers, 25 field sellers, and 70 inside sellers and drove revenue growth of $610,000,000. Designed go-to-market, and compensation plans, provided executive-level focus with customers and partners. Organized quarterly marketing events for local customers, monthly visits to key markets to engage with customers, gather market insights, meet with partners, and coach and develop talent. Worked with key partners to develop campaigns helping provide customers with solutions. Optimized team by investing in key resources and markets. Designed and implemented compensation plans to drive profitability and right behaviors.• Achieved 2011 revenues of $610,000,000 and Y/Y growth of 20% ($90,000,000), ranking first in corporate sales.• Grew territory from $200,000,000 to $610,000,000 between 2005 and 2011.• Acquired and managed key accounts in west region, including LinkedIn, Facebook, Amazon, Nike and Expedia.• Achieved President’s Achievement Club for 2015, 2008 and 2006.

Redesigned internal systems to help better track customers Voice and Data contracts and compensation for Sales team. Spearheaded campaign to align team’s engineers with Account Managers. Designed data analysis tool to demonstrate true profitability generated from division. Worked with Avaya, Cisco and other leading providers.

Managed team of 30 Account Managers with accountability for $110,000,000 in annual sales. Initiated “account planning sessions” to help improve Account Manager performance. Exceeded sales quota each month, averaging 122% of goal and achieving promotion to Sr. Sales Manager after 18 months in position. Co-led design of company’s first “customer technology seminar.” Introduced “coaching calls” for customer feedback shadow calls.

Responsible for acquisition of new business (90%) and management of current book of business (10%). Compensated 100% on commissions.