Service Center Manager
Watkins Motor Lines
Rock Island, Illinois
Responsible for providing leadership to Service Center personnel in a manner that will achieve continuous improvement. Duties will consist of managing terminal activities by assigning responsibilities and supervising service center personnel in areas such as pickup and delivery, operations, dock operations, inbound and outbound road operations, and office. Responsible for planning, directing and controlling the freight operations of the local service center and has profit and loss… Show more Responsible for providing leadership to Service Center personnel in a manner that will achieve continuous improvement. Duties will consist of managing terminal activities by assigning responsibilities and supervising service center personnel in areas such as pickup and delivery, operations, dock operations, inbound and outbound road operations, and office. Responsible for planning, directing and controlling the freight operations of the local service center and has profit and loss responsibility. Responsible for sales within a designated area around terminal location and achieving outstanding customer satisfaction in all areas, including but not limited to transit time, claims, invoice accuracy and customer service. Show less