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Jeff Mccafferty Email & Phone Number
Manager - Workforce Management and Quality Assurance
at
UPMC
2 work emails found
@upmc.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager - Workforce Management and Quality Assurance
Location
Greater Pittsburgh Region, United States
Company size
Who is Jeff Mccafferty? Overview
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Quick answer
Jeff Mccafferty is listed as Manager - Workforce Management and Quality Assurance at UPMC, a with 39994 employees, based in Greater Pittsburgh Region, United States. AeroLeads shows a work email signal at upmc.com and a matched LinkedIn profile for Jeff Mccafferty.
Jeff Mccafferty previously worked as Manager - Workforce Management/Quality Assurance at Upmc and Supervisor - Workforce Management at Upmc. Jeff Mccafferty holds Master Of Science (Ms), Communications And Information Systems from Robert Morris University.
Company email context
Email format at UPMC
This section adds company-level context without repeating Jeff Mccafferty's masked contact details.
{first}{last}@upmc.com
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AeroLeads found 2 current-domain work email signals for Jeff Mccafferty. Compare company email patterns before reaching out.
Profile bio
About Jeff Mccafferty
Jeff Mccafferty is a Manager - Workforce Management and Quality Assurance at UPMC. He possess expertise in telecommunications, wireless, customer experience, troubleshooting, mobile devices and 15 more skills.
Listed skills include Telecommunications, Wireless, Customer Experience, Troubleshooting, and 16 others.
Current workplace
Jeff Mccafferty's current company
Company context helps verify the profile and gives searchers a useful next step.
Upmc
9 roles
Jeff Mccafferty work experience
A career timeline built from the work history available for this profile.
Manager - Workforce Management/Quality Assurance
CurrentI manage a team of Workforce Coordinators and Quality Assurance Coordinators. We forecast call volumes, conduct staffing analyses and monitor inbound/outbound calls within the Contact Center. Our QA Coordinators monitor and score inbound/outbound calls for quality assurance to ensure FCR and patient satisfaction.
Sep 2022 - Present
Supervisor - Workforce Management
Supervise a team of five coordinators. Generate call volume forecast for call center. Oversee IEX Time Off Manager. Real time monitor in CMS. Generate daily,weekly and monthly reports via CMS.
Mar 2016 - Sep 2022
Workforce Coordinator - Workforce Management
Dec 2014 - Mar 2016
Contact Center Specialist
Jul 2014 - Dec 2014
Workflow Coordinator
Jan 2013 - May 2014
Executive Relations Coordinator
Jul 2012 - May 2014
Revenue Assurance Coordinator
Nov 2011 - May 2012
Sports Information Director
Jun 2006 - Jun 2008
Team & coworkers
Colleagues at UPMC
Other employees you can reach at upmc.com. View company contacts for 39994 employees →
LC
Linda Contini
Colleague at UpmcYork County, Pennsylvania, United States
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BH
Brette Hoffman B.A., R.T. (R) (M) (Mr) (Arrt)
Colleague at UpmcWilliamsport, Pennsylvania, United States
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DK
Dale Klemm
Colleague at UpmcCumberland, Maryland, United States
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KB
Krish Bharat
Colleague at UpmcUnited States
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AK
Ashlee Koppenhaver
Colleague at UpmcCarlisle, Pennsylvania, United States
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MS
Michael Sutch
Colleague at UpmcWexford, Pennsylvania, United States
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GP
Grace Patton
Colleague at UpmcGreater Pittsburgh Region, United States
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KR
Kimberly Rudduck
Colleague at UpmcGibsonia, Pennsylvania, United States
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MH
Muhammad Hood
Colleague at UpmcPittsburgh, Pennsylvania, United States
View →
AL
Aaron Larmi
Colleague at UpmcPittsburgh, Pennsylvania, United States
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Linda Contini
Colleague at UpmcYork County, Pennsylvania, United States
View →
BH
Brette Hoffman B.A., R.T. (R) (M) (Mr) (Arrt)
Colleague at UpmcWilliamsport, Pennsylvania, United States
View →
DK
Dale Klemm
Colleague at UpmcCumberland, Maryland, United States
View →
KB
Krish Bharat
Colleague at UpmcUnited States
View →
AK
Ashlee Koppenhaver
Colleague at UpmcCarlisle, Pennsylvania, United States
View →
MS
Michael Sutch
Colleague at UpmcWexford, Pennsylvania, United States
View →
GP
Grace Patton
Colleague at UpmcGreater Pittsburgh Region, United States
View →
KR
Kimberly Rudduck
Colleague at UpmcGibsonia, Pennsylvania, United States
View →
MH
Muhammad Hood
Colleague at UpmcPittsburgh, Pennsylvania, United States
View →
AL
Aaron Larmi
Colleague at UpmcPittsburgh, Pennsylvania, United States
View →
2 education records
Jeff Mccafferty education
Master Of Science (Ms), Communications And Information Systems
Robert Morris University
Business Administration, Sports Management
Robert Morris University
FAQ
Frequently asked questions about Jeff Mccafferty
Quick answers generated from the profile data available on this page.
What company does Jeff Mccafferty work for?
Jeff Mccafferty works for UPMC.
What is Jeff Mccafferty's role at UPMC?
Jeff Mccafferty is listed as Manager - Workforce Management and Quality Assurance at UPMC.
What is Jeff Mccafferty's email address?
AeroLeads has found 2 work email signals at @upmc.com for Jeff Mccafferty at UPMC.
Where is Jeff Mccafferty based?
Jeff Mccafferty is based in Greater Pittsburgh Region, United States while working with UPMC.
What companies has Jeff Mccafferty worked for?
Jeff Mccafferty has worked for Upmc, Verizon Wireless, and Robert Morris University.
Who are Jeff Mccafferty's colleagues at UPMC?
Jeff Mccafferty's colleagues at UPMC include Linda Contini, Brette Hoffman B.A., R.T. (R) (M) (Mr) (Arrt), Dale Klemm, Krish Bharat, and Ashlee Koppenhaver.
How can I contact Jeff Mccafferty?
You can use AeroLeads to view verified contact signals for Jeff Mccafferty at UPMC, including work email, phone, and LinkedIn data when available.
What schools did Jeff Mccafferty attend?
Jeff Mccafferty holds Master Of Science (Ms), Communications And Information Systems from Robert Morris University.
What skills is Jeff Mccafferty known for?
Jeff Mccafferty is listed with skills including Telecommunications, Wireless, Customer Experience, Troubleshooting, Mobile Devices, Microsoft Office, Microsoft Excel, and Powerpoint.
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