• Independently lead, perform review, testing, deployment, and ongoing maintenance of Workday HRIS implementations, integrations, and functionality releases. • Collaborate with functional and technical teams to coordinate application releases/upgrades with focus on continuous improvement. • Troubleshoot and Enhance all Workday Modules currently deployed. (HCM, Recruiting, Benefits, Compensation, Payroll, Time Tracking, Performance, Talent, Learning)• Serve as a SME for Workday, delivering training and assisting with issues as needed.

• Support Workday and Salesforce reporting for operations and Finance.• Forecast revenue and utilization for consultant workforce. • Drive system data quality through system changes and training delivery. • Assist CFO in making business decisions by aggregating and visualizing data, while ensuring accuracy. • Standardize reporting and system repositories to ensure more consistent analysis.

• Functional implementation consultant specializing in Reporting and Analytics in Workday. • Support multiple Workday Phase 1 implementations and post-production support. • Create and support strategic projects internally, such as packaged reporting offerings. • Contribute to Workday product lead program for Reporting, and organize and facilitate internal KSS calls.• Serve as a SME for reporting at CS, mentoring others and helping to distribute knowledge where possible.

• Partner with internal stakeholders to develop technology solutions, process improvements, and policy changes designed to improve user experience and process efficiency. • Evaluate technical needs and modify Workday, Salesforce, and Sharepoint to meet changing demands. • Maintain Application Security of Workday and Salesforce systems.• Assist in managing timelines and prioritizing efforts to ensure that all initiatives are being worked in a timely manner. • Serve as the subject matter expert for developing Workday reports, and support other business systems by providing analytics and insights into the company’s internal systems. • Provide production support for Workday HCM, Financials, Payroll, Projects, Talent, and Recruiting modules.

• Review weekly utilization reports to validate the data and research differentials.• Manage resource forecast reports based on input from Engagement Managers.• Utilize both Workday and Openair reporting tools in order to ensure accurate data for analysis. • Create and manage open resource requirements and assign resources to open positions. • Coordinate with Project Owner for updates to projects that we do not have an EM presence on.• Report on various aspects of staffing and time tracking to ensure consistency and accurate information.• Create and maintain tools and training for easing workflow for many aspects of resourcing.

• Promoted after 6 months in previous position.• Create and maintain precise and correct project and system requirements focusing on minimizing defects. • Ensure correct processing of ID Cards and associated mailers, to reduce cost for the company and satisfaction for our customers. • Automate processes and improve efficiency in department, while increasing accuracy in processing,• Create tools and processes to ensure better flow between newer web based applications and older legacy software.

• Ensure all outbound enrollment data is delivered to customers correctly and efficiently, while adhering to HIPAA guidelines for data security. • Work with development team to collaborate on solutions to system issues, and plan with them to create and implement the solutions. • Using knowledge gained to explain processes to customers, and needs to developers to facilitate smooth development.• Develop new processes and guidelines for systems and data flow. • Improve efficiency and accuracy through added tools and previously unused functionality.

• Assist in establishing a pilot program to redesign the customer service model.• Drive further engagement of our members to take advantages of services offered.• Collaborate with Health and Wellness Coaches to promote proactive and cohesive healthcare for our members.