Quality Assurance and Safety Assurance are Always the Direction for Jet Aircraft Maintenance!Line Maintenance with Narrow and Wide Body Experience - Transit Checks, ETOPS, Service Checks, Over-Night Checks, Aircraft Dry Wash, Interior Cleaning, GSE Repair, Refurb and PM, Aircraft Jack Re-Certification and EcoPower Environmentally Friendly Gas-Path Engine Wash Service.
Jet Aircraft Maint., Inc. (A Division Of Jet Group, Inc.)
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DirectorJet Aircraft Maint., Inc. (A Division Of Jet Group, Inc.) Aug 2022 - PresentDaytona Beach, Florida, United States
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Director - Jet Aircraft Maintenance, Inc.Jet Aircraft Maintenance, Inc. (A Division Of Jet Group, Inc.) Sep 2022 - Feb 2023Daytona Beach, Florida, United States
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Director - Jet Aircraft Maint., Inc. ( A Division Of Jet Group, Inc.)Jet Aircraft Maintenance, Inc. Aug 2022 - Feb 2023Daytona Beach, Florida, United States
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Chief Inspector / Quality ManagerJet Aircraft Maintenance, Inc. (A Division Of Jet Group, Inc.) Oct 2011 - Feb 2023Kmia (Main Base / Hq), Kfll, Kmco, Ktpa, Krsw, Kdfw, Klas -
Chief Inspector / Quality ManagerJet Aircraft Maintenance, Inc. (A Division Of Jet Group, Inc.) Oct 2011 - Dec 2016Headquartered At Miami International Airport, Miami, Florida UsaJet Aircraft Maintenance, Inc. is a leading provider of line maintenance, EcoPower engine washes, GSE maintenance and aircraft jack repair and re-certification. JET supports airlines with comprehensive solutions throughout major airports in the US. (Currently MIA, FLL, RSW, MCO, TPA, DCA, DFW, LAS)Responsible for quality, inspection, safety and HAZMAT / SWPPP programs. (Especially important with Florida maintenance bases...)Authored, revises and maintains FAA approved training program, and all repair station manuals, including RSM/QCM, Forms Manual, EASA Supplement and documentation for authorizations from other international aviation regulatory agencies. Aligned manuals and forms to better address US military contractor requirement of having a recognized quality system.Oversees 7 maintenance bases when performing their quality duties.Manages Internal Audit, Self Audit and Vendor Approval programs. Provides support and guidance during customer audits and assists with audit responses. Provides reports to executive management for risk assessment and prioritization of quality resources. Detailed requirements and interfaces for internally developed Training and SMS Databases.Developed and maintains repair station, quality, receiving inspection and auditor training programs.Since 2012, as the company representative to ARSA (Aeronautical Repair Station Association), participated in Congressional Meetings on Capital Hill to discuss issues important to the repair station industry. Participates in Congressional Out Reach programs and online training sessions covering regulatory compliance, business development, legal and legislative issues confronting the aviation industry.Represents the company and manages authorizations with the FAA, EASA and other foreign airworthiness organizations. 2014 - Completed B747-400 ATA Level III (120 Hrs) Line and Base Maintenance Course with RR, PW and GE Powerplants. -
Director Of Quality / Chief InspectorCommutair Dba United Express Dec 2016 - Dec 2017Albany International Airport, New York Usa (Kalb)VisionWe want to prosper by becoming United Airlines’ regional airline partner of choice. Their first phone callMissionWe will:• Always emphasize & maintain the highest levels of safety• Operate reliably – with predictable costs• Be United’s most versatile regional airline partner• Exceed United’s standards for the product that we fly• Maintain a fair and fun work environment that promotes opportunities for both career-builders and spring-boarders • Produce a worthwhile return for our investors -
Manager - Quality AssuranceCompass Airlines Aug 2006 - Sep 2011Kiad (Washington Dulles) And Kmsp (Minneapolis / St. Paul)Embraer ERJ170-200 (ERJ175) 120 Hr Line and Base Training (Swissport)Program Owner: Technical Audits (Heavy Maintenance, Powerplant Restoration, ROV and Line Maintenance vendors), Reliability, Fuel and Ground De-Ice.Airline Representative to C.A.S.E. (D090 OpSpec)Hired, trained, managed and led personnel with a wide range of industry experience, from previous Part 135 DOM to recent AE graduates, to obtain the new ATOS compliant air carrier certificate, obtain and maintain maintenance OpSpecs, and develop a reliability / CASS program that exceeded industry guidance and was commended by Embraer Engineering! Key hires were critical in developing this outstanding program, with Audit and CASS program software internally developed by the new hire engineers! (Finance appreciated this!)Developed standardized audit trip planning and budgeting spreadsheet to accommodate constant changes in scheduled served airports (C070 OpSpecs) in the Delta Connection system. Also developed vendor surveillance standard for divert airports, including winter ops.Developed, Submitted and Managed department budgets and frequently had budget surpluses.Quality Lead for IOSA air carrier audits and developed and coordinated maintenance responses with DOM and DQ to close all issues and incorporate into quality and surveillance programs. -
Quality Assurance AuditorC.A.S.E. Coordinating Agency For Supplier Evaluation Mar 1997 - Sep 2011Mesa, World, ACA, Independence, Freedom, CompassElected to Standards and Procedures Committee 2008-2011.Attended all training sessions and conferences while an air carrier rep, and frequently assisted with 2-A (Fuel Quality) training.
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Quality Assurance AuditorFreedom Airlines Feb 2006 - Aug 2006Kphx - Phoenix, Az Usa And Kmco - Orlando, Florida UsaAirline Representative to C.A.S.E. (Initiated process to obtain D090 OpSpec for Freedom certificate)Authorized to perform technical audits for both Freedom and Mesa certificates (Mesa Air Group).Performed ROV and Fuel Audits for the Mesa / Freedom System in the Eastern US. (Delta Connection, United Express) -
Manager - Quality AssuranceIndependence Air Jun 2003 - Jan 2006Kiad - Washington Dulles International Airport, Virginia Usaflyi (previously Atlantic Coast Airlines ACA))Managed and led the Quality Assurance program from the start of the Independence Air re-branding until IDE ceased operations. Developed and managed audit schedule and QA budget.Wrote and revised all QA manuals. Developed auditor training program. Provided receiving inspector guidance for Quality Control inspectors.C.A.S.E. Air Carrier Representative and C.A.S.E. Level III Auditor to the 1-A (ROV) and 3-A (Parts and Distributors) Standards. (D090 OpSpecs)Performed technical audits (Heavy Maintenance, Powerplant Restoration, ROV and Line Maintenance vendors), Fuel vendor audits and initiated carrier Ground De-Ice audits. Also managed internal audit program, including maintenance bases, stores locations and critical programs.I was amazed at the innovations and marketing of Independence Air. The carrier was praised with many customer awards and initiated many of the electronic ticketing, check-in and status updating wizardry that is now much more common. Very proud to have been part of the experience! -
Professional Flight Engineer (Pfe) Trainee / A&PMiami Air International Jan 2001 - May 2002Kmia - Miami International Airport, Florida UsaPerformed B727-200 line maintenance and light check maintenance (A & B Checks) while learning the systems and operation of the aircraft in preparation for the internal Professional Flight Engineer (PFE) program.Held Required Inspection Item (RII) authorization.Worked with great experienced and knowledgeable people, drawing on decades of experience from the best from Eastern and Pan Am.F/E WrittenB727-200 120 Hr Line and Base (Systems Ground School) TrainingB727-200 Flight Engineer Sim Instruction (Boeing / Flight Safety Miami) B727-200 Freighter Cargo Handling TrainingAircraft removed from company fleet after 9/11. Rating not completed.Also worked line maintenance and light checks on company B737-800's. -
Quality Assurance Auditor, Recieving Inspector, Reliability Analyst, Powerplant RepWorld Airways (Md-11 / Dc-10-30) Mar 1997 - Dec 2000Kiad - Washington Dulles International Airport, Virginia UsaDC-10-30 Gen Fam / Systems Training (American Airlines)TSCP-700B/E APU Line Maintenance Training (Triumph Air Repair)PW4000 Borescope Training / ECM II Trend Monitoring Training (P&W)Fundamentals of SAGE Operation (ECTM) (GE)Maintenance Error Decision Aid (MEDA) Investigator Workshop and Maintenance Reliability and Cost Analysis Seminar (Boeing)Experienced with Hadj flights, Cargo, Foreign Pax service, MAC airlift, UPS and FedEx Seasonal Freight. Frequent extended deployments to the Far and Middle East. Rep'd PW4462 (Pratt Cheshire and Delta), CF6-50C2 (Caledonian and MTU) and Allied Signal APU's (Triumph Air Repair)Performed technical audits (Heavy Maintenance, Powerplant Restoration, ROV and Line Maintenance vendors), Fuel vendor audits and internal audits including all international line stations. -
Ame2 / LoadmasterUs Navy Reserves - Vr-58 Sunseekers C-9B Skytrain Ii (Dc-9-30 Combi) Oct 1994 - Oct 2000Nas Jacksonville, Florida UsaSupported NALO in missions including Bosnia (UN) and UNITAS / COMUSNAVSO (US / South America)Maintained Secret Clearance, Sailor of the Quarter, Golden Wrench, Battle E.Frequent Italian and Spanish deployments.
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Quality Assurance AuditorFloridagulf Airlines (Usair Express) / Mesa Group Jul 1996 - Mar 1997Kjax - Jacksonville, Florida UsaBeechcraft B1900D Gen Fam (Mesa)Entry level auditor position, trained by Mesa Airlines and FloridaGulf Airlines Quality.Inital SMC rules introduced, audited fuel and ROV's from Maine to Key West for Beech 1900D and Embraer EMB120 Fleet.Managed Technical Publications for all FloidaGulf maintenance bases.Co-lateral duty line maintenance procedures trainer. Authorized technicians and managed qualified technician list for entire system.
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Installer (Father'S Business)Penn Restaurant Equipment 1989 - 1997Based Out Of Overland Park, Kansas Usa (Midwest From Missouri To North Dakota)Assisted Father with overnight installs of replacement electric and gas stainless steel fryers and clamshell grills, center island assemblies, shake and soft-serve machines, carbonated drink stations, walk-in coolers and freezers, and full staging kitchen equipment.
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Stores Clerk, Catering, Lav Service, A&PHenson Airlines / Piedmont Airlines (Dhc8-102 / -200 Dash 8'S) Jul 1992 - Dec 1994Kjax - Jacksonville, Florida UsaDe Havilland DHC-8-100/200 Gen Fam / De Havilland DHC-8-100/200 Systems (Henson / Piedmont)Stores Clerk with co-lateral duties as caterer, lav service, repair order clerk on night shift at Southern Regional Maintenance Base.A&P performing RON hangar maintenance and light phased checks in US Air system (Express) -
Ch-53D And Vh-3D Crew ChiefUsmc Hmx-1 Presidential Helicopter Squadron (Nighthawks) Sep 1982 - Aug 1986Mcrd San Diego, Nas Memphis, Mcas (Lta) Tustin, Mcaf Quantico, Virginia UsaSupported Presidential and Vice Presidential Ops (End of Reagan 1 and Beginning of Reagan 2)Maintained TS Clearance (YW)Many Re-Election Deployments, C-5 Teardowns, Alert Duty (NSF Anacostia)Participated in the Statue of Liberty Re-Dedication (NYC), carrying the President of France (Francois Mitterrand) to and from Governor's Island. Carried the Chinese Delegation on their visit to Williamsburg, Virginia.
Jeff Penn Education Details
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Welch Way Principles Of Business, Management And Leadership -
Ge Aviation Training LssIntroduction To Lean Six Sigma / Green Belt Training -
Aeronautical Studies / Aviation Maintenance Technology -
Rolling Meadows High School, Rolling Meadows, Illinois7 Semester Honor Certificate
Frequently Asked Questions about Jeff Penn
What company does Jeff Penn work for?
Jeff Penn works for Jet Aircraft Maint., Inc. (A Division Of Jet Group, Inc.)
What is Jeff Penn's role at the current company?
Jeff Penn's current role is Don't Just Outsource, Out Preform!.
What schools did Jeff Penn attend?
Jeff Penn attended Jack Welch Management Institute, Ge Aviation Training Lss, Embry-Riddle Aeronautical University, Rolling Meadows High School, Rolling Meadows, Illinois.
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