Jeff Reisner Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

Added responsibilities to the Implementation Specialist role include analyzing existing system setup and identifying areas for enhancement. Testing and rolling out new system changes to other members of the team. Coaching new Implementation Specialists through initial training and continuing into the assumption of their role. Subject matter expert for all tasks under the scope of the Implementation Specialist role.

Responsibilities include working with the development team and client to configure employee benefit plans on My Benefit Express (MBE) system from setup to production. This includes data migration and assessing system compatibility. Also responsible for setting up new cases, assisting the project manager in all elements of the transition including but not limited to, case implementation, file import (incorporating SQL) and export (carrier and payroll files) setup and testing, file transmit… Show more Responsibilities include working with the development team and client to configure employee benefit plans on My Benefit Express (MBE) system from setup to production. This includes data migration and assessing system compatibility. Also responsible for setting up new cases, assisting the project manager in all elements of the transition including but not limited to, case implementation, file import (incorporating SQL) and export (carrier and payroll files) setup and testing, file transmit calendar, documentation and training the active administration team. Show less

Responsibilities include overseeing the administration of healthcare services for over 20,000 participants spread across two clients in accordance with national and state laws, as well as client specific provisions. Responsible for the resolution of participant specific issues, as well as the implementation of changes involving large groups of (or all) participants. Also responsible for timely completion of client escalated issues, presenting root cause analysis and resolution directly to… Show more Responsibilities include overseeing the administration of healthcare services for over 20,000 participants spread across two clients in accordance with national and state laws, as well as client specific provisions. Responsible for the resolution of participant specific issues, as well as the implementation of changes involving large groups of (or all) participants. Also responsible for timely completion of client escalated issues, presenting root cause analysis and resolution directly to clients. Show less

Responsibilities include claim analysis and insurance recovery. Requires on-site review of patient accounts to determine through contract interpretation if overpayment has occurred. Facilitated the recovery of these overpayments for clients. Responsible for the development and maintenance of relationships with hospital management and staff.