Jeff Rowland Email & Phone Number

United Kingdom

Riverside Care & Support is a leading provider of accommodation and support services for people with care and support needs, delivering around 350 services nationally. Our portfolio includes supported accommodation, floating support, specialist accommodation, Extra Care and Retirement Living services. We support thousands of customers every day to live well, be healthy, enjoy positive relationships and keep safe.I lead on the delivery of Riverside’s business development strategy, working with a range of commissioners and funders, senior stakeholders and partners to deliver Riverside’s corporate growth objectives and ensure the long-term sustainability of our provision.I manage an exceptional team of business development professionals who, in collaboration with key colleagues, deliver outstanding results through:• Successfully tendering for Local Authority contracts• Securing income through local and national grant funding programmes• Creating and negotiating new business opportunities • Developing strategic partnerships and strong commercial relationships• Delivering innovative approaches to meeting local needs and commissioners’ priorities

London, United Kingdom

End to end bid management of high value public tenders across a range of sectors including homelessness, substance misuse, employability and complex needs. Identifying and developing new business opportunities that grow the reach of the Salvation Army and generate revenue to support its mission.

London, United Kingdom

South

Directorate Operations Manager with Southern DirectorateI worked in the South Directorate providing operational and strategic support to services across the region, undertaking quality improvement, performance management and service development transformation initiatives as required. I worked with bid writers to develop tenders and grant funding proposals, recently leading on a successful bid for a young peoples health and wellbeing service in London.• Operational and strategic management and leadership of a portfolio of health and social care services in the southern region• Providing line management, supervision, coaching and learning and development support of service managers• Managing human, financial and material resources to support the effective delivery of services over the length of the contract• Contributing to the strategic plan of the South Directorate across the areas of finance, service development, business development and growth, innovation and quality• Working with the bid team to develop new service models that respond to changing needs and offer innovation and good value for money• Leading on grant funding applications to support and develop existing services• Leading on quality and improvement initiatives such as audits, incident reporting procedures and policy writing• Responsible for designing and implementing the directorate Quality Assurance and Improvement Programme to support continuous improvement and compliance with CQC standards in services• Contributing to the exploration of new business opportunities through market research, attendance at procurement and market testing events, and engaging directly with funders• Budget management and financial planning• Managing commissioner and stakeholder relationships

Islington

Service Manager at the ISIS Project, a community-based substance misuse recovery service, and the Criminal Justice Engagement Service in the London Borough of Islington.My key roles and responsibilities were: - Implementing the new service delivery model and vision as set out in the tender submission that helped secure the retention of the contract- Providing strategic and operational leadership for the two services and ensuring that they are working to the service specification and agreed objectives- Creating a culture of optimism, creativity, professionalism and desire to achieve positive outcomes within the services- Managing human, financial and material resources to support the effective delivery of the service over the length of the contract- Budget Management and financial planning- Overseeing the performance monitoring and management framework within the service and directing efforts towards exceeding contractual and service targets - Managing the relationship with our delivery partners, an NHS Trust, and taking steps to ensure compliance with agreed working practice and the attainment of service goals- Leading on clinical governance, audit and quality for the services- Building and managing relationships with key stakeholders and actively seeking out new opportunities to enhance the service offer within the community- Innovating, generating ideas about new ways of working, creating the conditions for staff and service users to contribute to the improvement of the service and seeking out examples of best practice across the social care sector and beyond- Carry out and oversee recruitment, induction, probationary reviews as well as authorizing and supporting managers in relation to disciplinary, performance and absence procedures

Westminster, London

Service Manager for North Westminster Drug and Alcohol Service, an integrated drug and alcohol treatment and recovery service, and the Westminster Criminal Justice Engagement Service.

Croydon, Surrey

Master Of Arts (M.A.), Philosophy And Mental Health, Merit

Master Of Arts - Ma, Philosophy, Distinction

My dissertation focused on issues of Personal Identity.

Bachelor Of Arts (Ba), Philosophy And Politics, First Class Honours

My dissertation topic was the role of ideology in the rise to power of the Third Reich.