Jeff Schraw Email & Phone Number

Plymouth, Minnesota, United States

• Monitor and report the progress of each project to all stakeholders via email and phone• Present reports defining project progress, problems, and solutions• Plan and schedule project timelines• Oversee budget and track expenses• Handle all data entry and additional administrative tasks• Perform overall support functions for project managers

Minneapolis, Minnesota, United States

Performed logistical tasks involving all scheduled clientsDetermined valuation of items and compensated for damagesConnected customers with contractors to repair fixable itemsAddressed other issues during moves and rectified difficult situations

Eden Prairie, Minnesota, United States

Gather/learn key information from complex study protocolsContact study participants to prescreen/prequalify for eligibilityReach out to potential partner locations for recruitment purposesTake incoming phone calls - field questions and concerns about studiesCreate and streamline processes for a variety of projects and project types

Eden Prairie, Minnesota, United States

Field customer calls relating to all aspects of purchase processEducate customers on policies and procedures while accommodating special situationsUtilize Spanish language skills to assist Spanish-speaking customersBring recurring issues and ideas for their resolution to the attention of supervisors De-escalate upset customers by listening, advocating for their needs, and making exceptions to ensure satisfaction

Minneapolis, Minnesota, United States

Facilitated small- and large-group learning in math, reading, phonetics, music, and moreAssisted with behavior correction and preventionDeveloped and nurtured positive relationships with studentsContributed to a healthy and uplifting school culture

Greater Minneapolis-St. Paul Area

Educate customers on features and benefits of modern technology in hearing aidsAssist customers in connecting hearing aids to wireless devices, specifically Apple devicesUse empathy and patience in helping elderly and/or hearing impaired callers

Greater Minneapolis-St. Paul Area

Objectively scored Mississippi state essay assessments using rubric and linguistic knowledgeEnsured understanding of essay prompt, ability to organize information, and ability to use grammar and mechanics properlyCollaborated with team leaders to confirm tests are graded appropriately

Ensured children stay on-task and complete activitiesAssisted with behavioral issues and outbursts to maintain a calm and positive learning environmentSupervised children during play time; minimized quarreling to maximize learning, and turn incidents into learning opportunities

Greater Minneapolis-St. Paul Area

Trouble-shot a wide variety of issues and found, facilitated or created solutions to myriad problemsLearned and worked on an assortment of specialized projects and with high-priority groupsSupported Spanish-speaking members and translated individual communications to Spanish