Jeff Scott Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Leading a transformation and integration agenda aiming to Boldly Grow the Good in the lives of BMO's employees by delivering benefits and wellness programing that meet evolving needs with inclusive, flexible and digitally enabled offerings that prioritize mental, physical, social and financial health.

Leading a multi-year transformation journey at BMO to have simplified, integrated and digitized capabilities to find, hire and move the right people at the right time to deliver business performance. We are achieving this through a consistent and on going focus on delivering value through a reimagined operating model that flexibly meets ever evolving.

Toronto, Ontario, Canada

Leading further execution BMO’s talent management digitization strategy across its global operations to build & retain a diverse, digitally enabled, future focused workforce while further improving efficiencies and ensure operational excellence. In doing so we are creating simplified, integrated and digitized capabilities to find, hire, move, develop &.

Toronto, Ontario, Canada

• Leading all full-time Talent Acquisition operations for North America (Canada and US) to have simplified, integrated and digitized capabilities to find, hire and move diverse talent at the right time to deliver.
• Drove the planning and full-scale North American implementation of Workday, including processes, technology, training and stabilization – delivered Summer 2020
• Led the selection and implementation of Phenom People, a nextgen candidate CRM and career site that enables the tracking and marketing of active and passive BMO candidates
• Introduced a new operating model that simplified, integrated and further digitized TA capabilities across BMO North America and delivered an additional $14.5M in savings
• Re-architected a long-standing RPO relationship to a more cost-effective 60/40 (outsourced/internal) split – shifted contract to a per-hire cost and hired 36 experienced recruiters to accommodate the transition
• Oversaw a seamless transition to remote workforce during Covid-19 outbreak, having already established a fully digitized “border agnostic” Canada/US workforce 3 years prior

Toronto, Ontario, Canada

• Took over leadership of BMO’s search and recruitment operation, with a specific focus on elevating operational performance, positioning BMO as a top employer of choice and increasing capacity to meet an aggressive.
• Established a North American vision and roadmap for BMO Talent Acquisition and spearheaded the redesign, technology strategy and operating model revision to support the plan
• Instituted a deeper focus on execution to drive elevated performance, productivity, consistency and engagement
• Established a new organizational structure, centralizing all non-executive recruiting by line-of-business
• Upgraded the technology ecosystem to improve inefficiencies, strengthen the recruiting experience end-to-end, and meet growth in an efficient cost-effective way
• Remained apprised of recruiting best practices, industry trends, market conditions and competitive activity in talent acquisition to maintain BMO’s position at the highest tier

Greater Chicago Area

• Brought in on temporary assignment to establish this net new role directing all day-to-day U.S. talent acquisition activities, representing 25% of BMO full-time hires. Within just 3 months:
• Implemented a multi-year strategic roadmap to leap-frog the competition and deliver a leading talent acquisition practice in the U.S.
• Provided insight, input and leadership on the roadmap design and implemented policies, processes, programs, frameworks, change management and communication to: * maximize BMO’s employment brand & candidate experience *.
• Managed 3rd-party vendor and RPO relationships with PeopleScout, Allegis Global Solutions and Global Workforce Solutions

Toronto, Canada Area

• Selected to salvage enterprise change management efforts for a complex $26M technology and business process transformation program impacting enterprise procure-to-pay capabilities for 33,000 users and 30,000 suppliers.
• Successfully completed the project where multiple previous vendors had failed – on schedule and within budget
• Redesigned the change management roadmap to meet aggressive new stage gates, aligned resources, and coordinated all activities including processes, training and communications

Toronto, Canada Area

• Managed operations for the delivery of all enterprise learning through BMO’s Institute for Learning (IFL), managing up to 25 staff in both Toronto and Chicago. Provided the leadership that optimized resources.
• Reduced the physical learning facilities footprint and saved over $20M by closing underutilized locations in Vancouver, BC and Brookfield, WI
• Following BMO’s 2013 acquisition of Marshall & Ilsley Bank, successfully integrated M&I’s learning organization into the BMO structure
• Directed major new technology builds including IFL Workbench, systems integration/DataMart build and virtual facilitation platform migration (Centra to WebEx)
• Initiated and managed complex, high-profile projects with multiple stakeholders at the highest level of the organization
• Normalized the operating framework and introduced a more formalized project intake and evaluation process, enabling better planning and prioritization of resources

Toronto, Canada Area

• Created and led a new business PMO from scratch within the Private Client Group. Established all resources, processes and guidelines, and directed the completion of complex and concurrent projects (up to $35M) for.
• PCG FCP Premises Renewal ($35M)
• Private Wealth M&I Integration ($11.8M)
• BMO InvestorLine Upgrade ($5.5M)
• Private Client Group Client Loyalty ($2.7M)

Toronto, Canada Area

• Represented interests of Enterprise Systems leadership in various activities across the organization as required to support the SVP in fulfilling his accountabilities.
• Governed the Enterprise Systems financial portfolio (F10 - $574MM) ensuring all challenges were met, best practices established/followed and rollup reporting requests were fulfilled.
• Established and maintained the Performance Tracker for the group ensuring alignment to Technology & Operations, Technology Development and the SVP’s objectives.
• Improved operational effectiveness of the leadership team and identified opportunities to improve internal processes and bring consistency across groups
• Developed and implemented a communication strategy for Enterprise Systems utilizing web 2.0 technologies to improve multi-direction communication flows within the division.
• Established and collaborated with a customer information working group to begin strategy development on how to leverage consolidated customer information in the Enterprise data Warehouse for revenue growth.

Toronto, Canada Area

• Managed a resource pool as large as 60 FTE and independent contractors of Business Intelligence Consultants, DBA's and Data Architects.
• Attained drastic increase in Employee Engagement Index scores (+15%) which included extreme changes in both Manager (+37%) and Career/Profession (+16%) categories.
• Guided RM team through Standard CMMI Appraisal Method for Process Improvement (SCAMPI) appraisal of Organizational Training component of Capability Maturity Model Integration (CMMI) Level ‘3’ assessment process with no.
• Implemented HR programs including compensation reviews, performance management, etc. at the employee level to ensure consistent understanding of expectations

• Provided business systems analysis expertise to the Bank of Montreal’s data warehouse group in a terabyte sized environment.
• Gathered business requirements from client groups and lines of businesses and transpose these into functional specification documents.
• Acted as an intermediary between the client groups and the Information Management team in support of data warehousing initiatives.
• Built and maintained client relationships through strong communication and interpersonal skills.
• Assisted project managers in scheduling activities and delivering the finished project on schedule and within budget.

• Establish and maintain working relationships with clients by investigating, recommending and implementing operational and technical solutions.
• Derived a full understanding of all business requirements from the client in order to provide guidance in the analysis and development of user functional specifications, including cost/benefit analysis.
• Acted as an intermediary between the user community and the technical community in support of IT projects and initiatives.
• Provided project support for the implementation of new products and processes within the BMO Lines of Business and Symcor Services Inc. utilizing established PM methodologies.
• Co-ordinated with Project Manager on scheduled activities to deliver the finished project on schedule and within budget.
• Monitored ongoing project plan and deliverables against project plans and provided regular project progresses/status reports to the Project Manager.

Toronto, Canada Area

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