Jeff Sheets

Jeff Sheets Email and Phone Number

Product Service Engineer at Caterpillar Inc. @ Caterpillar Inc.
deerfield, illinois, united states
Jeff Sheets's Location
Peoria Metropolitan Area, United States
About Jeff Sheets

I have over 20 years of experience in IT technical support, both residential and enterprise levels. Most recently I supported multiple companies at a MSP, assisting users across the world, though mostly focused on American and European users. I am extremely familiar and comfortable with remote work including using remote desktops routed through multiple VPNs. I have experience writing software for personal projects and writing technical documentation for IT administration processes.

Jeff Sheets's Current Company Details
Caterpillar Inc.

Caterpillar Inc.

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Product Service Engineer at Caterpillar Inc.
deerfield, illinois, united states
Website:
caterpillar.com
Employees:
50927
Jeff Sheets Work Experience Details
  • Caterpillar Inc.
    Product Service Engineer
    Caterpillar Inc. Jun 2023 - Present
    View
  • Teksystems At Caterpillar
    Product Service Engineer
    Teksystems At Caterpillar Nov 2021 - Present
    Peoria, Illinois, United States
  • Innovative Technology Solutions
    It Support Specialist
    Innovative Technology Solutions Oct 2018 - Oct 2020
    Peoria, Illinois, United States
    Responsibilities include providing email and telephone support for multiple client companies, remotely accessing client PCs to diagnose and resolve issues, handling of new hire and termination processes in AD and email admin systems (Office 365 and SilverSky), and routing requests and other issues to onsite technicians and higher tier support teams. Monitor server and network status on weekends. Also wrote and maintained process documentation for the technician knowledge base.
    View
  • Freelance
    Freelance It Consultant
    Freelance Jun 2010 - Oct 2018
    Peoria, Illinois, United States
    Provided Freelance IT support and consulting for local area small businesses.

Jeff Sheets Education Details

Frequently Asked Questions about Jeff Sheets

What company does Jeff Sheets work for?

Jeff Sheets works for Caterpillar Inc.

What is Jeff Sheets's role at the current company?

Jeff Sheets's current role is Product Service Engineer at Caterpillar Inc..

What schools did Jeff Sheets attend?

Jeff Sheets attended University Of Illinois At Urbana-Champaign.

Who are Jeff Sheets's colleagues?

Jeff Sheets's colleagues are Carl Marcin, Yamuna Sree Sabbati, Karla Pérez Flores, Joy Yuan, Srikanth Peddi, Shivam Aggarwal, Arockia Samy.

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