More than 20 years of service background in multi-branch agricultural & heavy equipment dealerships in multiple provinces. Extensive experience in various positions in the service department resulting in a proven ability to supervise, lead and manage technicians and support staff. Adept at organizing and communicating within the various business levels--including managing efficient shop workloads' reporting division performance levels; promoting high-level of health & safety policies. Comprehensive knowledge of mechanical fundamentals, particularly with diagnostics and repairing electrical, electronics, hydraulics, engines and powertrain components. Extremely self-motivated with peer-endorsed strong work ethic.