Jeff Wright Email & Phone Number

Lake Mary, Florida, United States

Served as an admin to our customer asset data. -Improve upon data accuracy, data capturing, financial & operational reporting. -cross-functional support for reported billing/customer success reps/product support issues.Led internal team to integrate customer asset data from 3 separate M&A activities into company's existing CRM solution. - Drives company's renewal billings cycle - Drives company's product and customer support capabilitiesDeveloped advanced automated reports for Accounting Ops - Financial ReportingDeveloped dashboards related to numerous parts of the business - Project - Services Book and Burn rate - Professional Services KPI metrics - GL Account Breakdown by Customer

Orlando, Florida Area

- Taught co-workers Tableau- Reworked Excel tables and pivot tables with Tableau to more easily examine data collected- Created dashboards using Tableau (Customer segmentation, Email metric variances, etc.) - Developed a dashboard that detects API errors (Optimal use would save thousands of dollars)- Manipulate and query data using SQL from Salesforce Marketing Cloud to create reports- Integral part in developing the GDPR report

Lake Mary, Fl

- Helped drive sales (in-store sales and utilize online purchasing method for customers) - Developed product placement initiatives to push high value items into high traffic areas which led to incremental revenue production- Trained associates on logistic procedures and customer service/management

Kissimmee, Fl

- Created a Tableau dashboard that displayed their contacts geographically- Created a Tableau dashboard of a visual of the stadium seating chart with the potential to filter attendance by each game- Ticket Vendor duties when needed- Assisted in development of a database of potential clients around Central Florida area- Performed maintenance on CRM system (data cleansing) - Connected potential clients with the sales staff

Bachelor Of Science - Bs, Finance, 3.2 Gpa

Minor, Sports Business Management, 3.2 Gpa