Jeff Gerber Email & Phone Number

Orlando, Florida Area

Recruiting and talent management for Environmental Services Department for seven Central Florida Campuses of Florida Hospital.

Orlando Fl

Human resources support for up to 45 restaurants in 6 states (NC, SC, AL, TN, GA, FL) to include HR policies and procedure, HR training, performance management, employee relations. Specific concentration od recruiting and hiring in unit and above unit management.

Orlando, Florida Area

Exempt level recruiting, Hiring/Orientation/Onboarding Practices, HR Policies and Procedures, Performance Management, Employee Relations Training and Investigation specializing in companies with large hourly workforce issues

Provided HR support services to Denny's 250+ franchisees with over 1,600 restaurants. Significant expertise and success in partnering with franchisees to establish proactive HR practices helping them to embed HR strategies into the attainment of business results.

Led the Field HR team providing HR support for up to 400 restaurants. Expertise in HR best practices, training, recruiting and onboarding. Specific concentration in recruiting in unit management and multi-unit management

Overall responsibility of field HR for the Eastern Division. Oversight of 7 Regional HR Managers supporting over 250 stores

Started up the HR consulting function to support Denny's 225 franchisees (over 1,100 stores). Oversight of 8 HR Managers provided HR related training and consultation to our franchisees while coaching our Franchise Operations Managers to work with franchisees in the are of people processes, organizational structure, staffing plans and more. * Work with franchise operation managers to ascertain staffing needs of franchisees and assist in the development of a talent strategy and advertising programs for the franchisees to attract and hire great employees * Maintain active awareness of the link between the HR function and overall business agenda of the franchisees and company and make decisions accordingly as to what assistance you and your team can provide * Source, develop or otherwise obtain HR / training best practice information and tools that can be shared with franchisees * Meet regularly with franchisees as requested by franchise operations to assess their organizational needs for future growth and consult in general on organizational design * Establish HR training and development programs that could benefit the franchisees and as requested by franchisees and/or franchise operations * Coach and develop Franchise Human Resources Business Consultants * Attends all franchise communication meetings to interact with franchisees and facilitate HR related sessions based on topics requested from franchisees and franchise operations leadership. * As appropriate, work with franchise in unit management to coach and teach best hiring practices

* Created Workforce Development Dept. for 10,000 member non-profit American Hotel & Lodging Association* Develop and facilitate entry-level and management training programs for hotel properties* Built collaborations with local, state and national workforce agencies, community & faith based organizations, education and industry to recruit and train entry-level workers * Designed strategic recruiting programs for hotel propertiesIndustry liaison to Job Corps and DOL as well as state & local workforce* Trained member hotels in better methods of recruiting, hiring, training and retention and helped developed innovative HR programs* Opened over 75 hospitality training sites in 21 states, all funded by the government, training and certifying over 2,500 entry level workers * Industry liaison to Job Corps , Department of Labor (National and State) and other workforce related agencies* Speaker at over 75 Department of Labor workforce development, lodging industry and related agency conferences. * Created “Recruitment ToolKit” to assist hotels with recruitment planning and cut recruiting costs* Spearheaded development of college recruitment programs

* P&L responsibility for Branch Profit Centers in Florida * Turned loss into profit within six months.* Increased revenue by 85% (1999 Vs 1998)* Profit growth of $480,000 (1999 Vs 1998)* Increased executive recruiting revenue by over 100%* Oversight of major staffing projects* Developed strategic recruiting plans for clients* Oversight of safety programs in state* Creation of customer service practices that increased customer satisfaction ratings by 35 points

 P&L responsibility for 29 offices in 19 States producing $65M revenue* Oversight of major recruiting efforts* Budgeting and Human Resources for Division* Created marketing program and materials for sales campaign* Increased Division gross profit margin by 2.5 percentage points* Exceeded pre-tax budget for 1996* Major account sales and customer relationship functions

During tenure, started up and had responsibility for oversight of Latin America Division and operations responsibility for 85 staffing offices in 35 states, in Canada and Puerto Rico generating $185M in revenues and employing over 10,000Director of License DevelopmentAssistant Vice President License OperationsVice President of License OperationsVice President Latin America