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I have personally seen the impacts of supply chain disruptions on a shipper’s time, profit, and inventory turns. Delays and damages don’t just impact one end-customer, because the fall-out of:• finding a root cause• identifying a solution• playing damage control with clients, and• dealing with returns, re-inspection, reshipping & rescheduling…can eat up to 4 hours from 6 or more of your departments. These include: operations, sales, customer service, quality, field engineers, and leadership. Time is money, so each hour you spend “reacting” to problems, is also an hour you cannot “proactively” grow your business. When you are stuck re-handling previous shipments, new inventory stops turning.The issue is that most 3PLs only look to reduce costs in the short term (as shown in the attached graph), and do not consider how changes impact productivity in your teammate’s departments. Only by eliminating double-work from disruptions, can shippers protect their time to focus on:• new customers• new shipments, and• accelerating inventory turns & cash-to-cash cyclesIn one example with a leading BioTech firm, the “price savings” recommendations of Top 10 US Forwarders would have prevented $225,000+ worth of savings over 3-5 years. Due to a lack of visibility to potential challenges and solutions, productivity was also limited which slowed inventory turns. That is exactly why the average relationship between a Shipper and 3PL only lasts 2-3 years.However by implementing proactive quality control, they were able to increase their On-Time Performance by an additional 7% sustained over 5 years. This way, costs saved through RFP’s were no longer being drowned-out by time spent reacting to disruptions.In this 2-page article, you can see how tactics had to change to enable 98-100% perfect deliveries compared to Forwarding industry standards of 85-92%

Part-time position:Website Manager: Responsibilities include writing and editing for the web, graphic design and site management. Content developer curator that supports the mission of the organization and for all aspects of the organization’s online presence. In addition to writing, editing, and proofreading site content, worked closely with the technical team to maintain site standards with budget constraints.