Jeff Bloom Email & Phone Number

Northern Virginia

Coordinate and promote Lean Six Sigma, performance and process improvements techniques across the organization to ensure alignment with organizational and business goals, improve performance, and facilitate customer relations. Partner with the organizational leadership and Program Managers to deliver business improvement results. Educate, coach and mentor corporate, business units, programs and customers in the use and application of Lean Six Sigma (LSS), process improvement techniques and methodologies. Drive the company business improvement strategy, process rigor, and customer satisfaction. Specific duties include but limited to: • Manage and provision of process and performance improvement expertise across the company. • Work closely with the company leadership teams to identify and execute strategic plans, customer goals and improve performance.•Support the organizational business plans and strategy and lead the development and implementation of Lean Six Sigma (LSS) across the company.•Advise the organizational leadership to ensure full organizational engagement with LSS and process improvement process, alignment with systemic challenges, and the establishment of organizational improvement performance goals.•Coordinate improvement projects to ensure alignment with company /business goals and strategies, facilitate deployment and reuse across functions, and channel efforts to achieve maximum cost savings and customer satisfaction.•Train and develop the allocated process improvement resources to support the needs of the organization and mentor process managers and performance managers / analyst at each site.•Drive root cause/corrective action integrity and resolution.•Seeks avenues to improve efficiencies, connectivity and effectiveness and reduce risk to performance and product quality. •Identifies systemic performance issues affecting customer satisfaction or improve business processes

Northern Virginia

Executive Director of Performance Excellence for Lentech, Inc. Manages and leads the Mission Assurance / Performance Excellence line of business for Lentech, Inc which includes Quality and Performance Management. In addition he manages Quality and Process improvement for a large Government contractor to ensure the quality of technical deliverables, work products, documentation and operational services. Assisted with the development of a Quality Office to include staffing, resources and budgets. Quality Office has increased in scope and value and increased their staff from 1 – 10 employees. He also lead the successful completion of an ISO 9001-2008 certification. Certification was accomplished 4 months ahead of schedule with no major findings. Developed and implementing a Process Improvement system and a document control / configuration management system. These efforts have led to multiple cost benefits, improved processes and increased customer satisfaction. He also led the development and management of corporate level business and performance metrics. Led the analysis and revision of a corporate level proposal / task order improvement project. This effort reduced rework by 50% and reduced the processing time by 80%. In 2008 he developed and delivered Lean Six Sigma training to over 60 Navy lawyers and judges from the Office of the Judge Advocate General (OJAG).