Jeff Bolger Email & Phone Number

Monterey, CA, US

Boston, Massachusetts, US

San Francisco, California, US

Santa Cruz, California, US

Santa Cruz, CA, US

Responsible for managing Global Sales Compensation Design, Policy Governance, Metrics and Analytics

San Jose, CA, US

• Sr. Manager, Operations – Global Customer Partner Services Responsible for expanding and leading our organization’s strategy and planning team. Program managed over 21 sales productivity campaigns. Successfully.
• Conducted a workforce productivity assessment of our virtual sales organization responsible for service and software renewals. Established and trained a dedicated support team delivering actionable insights and a.
• Responsible for defining workforce strategy and led business operations for our organization’s 70 full-time employees and 155 contracted workers. Oversaw all SOW and supplier engagements, financial accruals.
• Program led a supplier consolidation to centralize 240 contracted resources responsible for our global asset management services (install base management of Cisco’s top 1,000 Customers). Conducted supplier evaluations.

San Jose, CA, US

• Sr. Manager, Operations - Global GTM Capabilities GroupResponsible for Program & Portfolio management and delivery for 3 Company-wide transformational Initiatives representing Sales and Channels business capabilities..
• Software Operations Transformation: Managed a 15-person team to enable new software business models on a global enterprise platform; including software subscriptions, flexible consumption models, ‘XaaS-based’ annuity.
• International Expansion: Managed a team leading sales and channel business engagement, capability enablement and program/portfolio management. Broader Initiative delivered an end-to-end Unified Global Platform (Oracle.

San Jose, CA, US

• Operations Manager - Global Sales OperationsResponsible for: Establishing a new organizational framework and PMO to standardize and govern global compensation policies, processes, and systems. Managed a $1.2M annual.
• Business Architecture Transformation Initiative: Served as global PMO lead for an Enterprise-wide initiative (Oracle-based infrastructure platform upgrade for Account/Territory Management, Sales Crediting and.
• Portfolio Management and Governance: Assembled and led a global virtual Operating Committee (sales, strategy and planning, finance, operations, and IT); defined a governance framework and intake request process, and.
• Feasibility Assessment & Program Enablement: Created a centralized enterprise-wide operating model for GTM strategies, compensation programs, and capability/enhancement requests; assembled a 12-person SME team.

San Jose, CA, US

• Finance Business Manager - WW Services FP&A Responsible for: Overseeing all financial management of the WW Services Organization’s P&L. (Additionally, Sales bookings forecast consolidation, pipeline reporting, and WW.
• Standardized executive, finance, and sales dashboard analytics; included global bookings and revenue forecasts (by theater and segment), sales compensation and outside service accruals, month/quarter-end close, and.
• Defined this new position to streamline financial processes, reduce SOX compliance risk, and increase operational productivity; served as the global services sales bookings financial data steward and WW Service Sales.

San Jose, CA, US

• Sr. Finance Analyst, US Theater Services FP&AResponsible for: Overseeing the U.S. Theater Service Sales Organization; Bookings, Expense & Headcount, and Sales Compensation, FP&A processes and reporting.
• Optimized and standardized insights and analytics for sales and operations leadership; included daily/weekly bookings, monthly spend/headcount reporting/ commission accruals, and quarterly commits/P&L/spend.
• Led quarterly OPEX expense and headcount budget commits; introduced a proactive planning process and expense management review process (vs. reporting actuals and the resulting spend variance).

San Jose, CA, US

• Finance Analyst - WW Sales Compensation Responsible for: Responding to and resolving sales compensation and commission payment inquiries supporting >700 sales agents in the World-wide service sales and channel teams.
• Automated commission plan setup; replaced the legacy commission payment audit process, minimized payment errors/overpayments, and delivered real-time visibility into compensation payment and attainment details..