Jeffrey Cichanski Email & Phone Number

Chicago, IL, US

Batavia, Illinois, United States

Lombard, IL

• Compiled and analyzed inventory reports to make major appliance and parts purchasing decisions for the company.
• Created and placed purchase orders for sales department.
• Communicated with appliance vendors to coordinate shipping and receiving schedules.
• Performed cycle counts for both appliance and parts warehouses to track inventory gains/losses.
• Assisted accounting department with monthly financial reporting.
• Created training documentation for purchasing department.

Aurora, Illinois

• Production based data entry with standard office duties (MS Excel heavy).
• Audited carrier invoices for correct rates through contracted tariffs.
• Communicated with carriers to handle aging reports and provide status updates on outstanding invoices.
• Designed and ran Microsoft Access reports for tracking invoices and outstanding issues.
• Exported reports into Excel to run V-Lookups for data matching between multiple systems.
• Designed Microsoft Planner group for conflict resolution between multiple departments.

Greater Milwaukee Area

• Production based data entry with standard office duties (MS Office/Adobe heavy, printing, scanning etc.).
• Created mail merge documents to increase client correspondence production.
• Processed provider appeals requests: Investigated medical history and records in accordance with HIPAA regulations.
• Indexed and setup case files for nurse review and underwriting.
• Repaired and implemented new MS Access database to allow for increased users without file corruption.
• Software and Hardware troubleshooting when encountered.

• Head of application data entry team.
• Rule set writing and testing.
• Investigation of defective coding for corrective actions or updates.
• Preparation of coding in Excel for conversion to XML database.

• Utilize ShoreTel IP Telephones to provide support for clients seeking Health Care coverage.
• Contact insurance agents/brokers to verify information and update outdated information.
• Transfer calls to Doctors and Nurses to complete phone interviews.

• Utilization of PEGAReach and APMHelpDesk Software for medical claims.
• Restructured techniques for department to boost production.
• Maintained an average 150% quota.

• Organize and index student files
• Database entry
• Faculty assistance with Graphics for handouts
• Poster and flier design for campus events

• Responsible for welding and electrical work
• Warehouse communications
• Customer service

• Assistant Manager
• Supervised store in manager's absence
• Responsible for daily deposits
• Performed maintenance on automobiles
• Customer service