• Compiled and analyzed inventory reports to make major appliance and parts purchasing decisions for the company.• Created and placed purchase orders for sales department.• Communicated with appliance vendors to coordinate shipping and receiving schedules.• Performed cycle counts for both appliance and parts warehouses to track inventory gains/losses.• Assisted accounting department with monthly financial reporting.• Created training documentation for purchasing department.• Provided occasional technical support for executives.

• Production based data entry with standard office duties (MS Excel heavy).• Audited carrier invoices for correct rates through contracted tariffs.• Communicated with carriers to handle aging reports and provide status updates on outstanding invoices.• Designed and ran Microsoft Access reports for tracking invoices and outstanding issues.• Exported reports into Excel to run V-Lookups for data matching between multiple systems.• Designed Microsoft Planner group for conflict resolution between multiple departments.• Trained co-workers on Samsung account specific procedures.• Wrote training documents for the Samsung account.

• Production based data entry with standard office duties (MS Office/Adobe heavy, printing, scanning etc.).• Created mail merge documents to increase client correspondence production.• Processed provider appeals requests: Investigated medical history and records in accordance with HIPAA regulations.• Indexed and setup case files for nurse review and underwriting.• Repaired and implemented new MS Access database to allow for increased users without file corruption.• Software and Hardware troubleshooting when encountered.• Implemented paperless process for completing workload; saving company time and resources.

• Head of application data entry team.• Rule set writing and testing.• Investigation of defective coding for corrective actions or updates.• Preparation of coding in Excel for conversion to XML database.

• Utilize ShoreTel IP Telephones to provide support for clients seeking Health Care coverage.• Contact insurance agents/brokers to verify information and update outdated information.• Transfer calls to Doctors and Nurses to complete phone interviews.

• Utilization of PEGAReach and APMHelpDesk Software for medical claims.• Restructured techniques for department to boost production.• Maintained an average 150% quota.

• Organize and index student files• Database entry• Faculty assistance with Graphics for handouts• Poster and flier design for campus events

• Responsible for welding and electrical work• Warehouse communications• Customer service

• Assistant Manager• Supervised store in manager's absence• Responsible for daily deposits• Performed maintenance on automobiles• Customer service