Litigation support for wage & hour class action and other employment litigation. Conducted internal investigations. Led project to implement and optimize use of Serengeti case management/tracking system; and develop and provide training for attorneys and staff. Drafted processes for Legal Department Manual; revised Investigation Manual.

* Supervised field HR and outside counsel from initial claim filing to resolution. This included, but was not limited to, internal resolution, formal settlement, position statement, mediation, and/or arbitration. * Provided full litigation support to inside and outside counsel in class actions and individual lawsuits. * Conducted in-depth investigations and resolved wide array of employment claims such as EEO agency charges, wage/hour agency claims, informal complaints, and demand… Show more * Supervised field HR and outside counsel from initial claim filing to resolution. This included, but was not limited to, internal resolution, formal settlement, position statement, mediation, and/or arbitration. * Provided full litigation support to inside and outside counsel in class actions and individual lawsuits. * Conducted in-depth investigations and resolved wide array of employment claims such as EEO agency charges, wage/hour agency claims, informal complaints, and demand letters. * Handled all facets of investigation, discovery, document collection, and litigation hold notices in employment cases and business/commercial litigation. * Trained, counseled, and advised field HR staff. Devised and applied guidelines and procedures for effective claims processing and case management.SAMPLE ACCOMPLISHMENTS:* Reduced average costs per employee claim by 40% over 5 years during a 100% increase in volume. * Held a 99% win rate over 12 years for position statements submitted to EEO agencies.EARLY EXPERIENCE INCLUDES:Senior Legal Assistant, Howard, Rice, Nemerovski, Canady, Falk & Rablin, P.C. (5 years)Legal Assistant Coordinator/Senior Legal Assistant, Morrison & Foerster, LLP (7 years)Police Officer, SD Show less