International entertainment professional serving a wide variety of Fortune 500 corporate, nightlife, and private clients including Victoria Secret, Club Med Punta Cana, and Cole Haan. Establish strong relationships with clients, venues, and vendors and maintain up-to-date databases for future outreach. Market and promote company services, identifying opportunities to reach new audiences and grow business, devising strategic marketing initiatives, and creating multi-media content.

Built and maintained strong customer relationships in pursuit of company objectives, fielding support calls and emails to assist with troubleshooting DJ, Hifi cartridges, AIAIAI, and Lehman Audio.

Planned and implemented innovative teaching methods for DJing coursework, assessing students’ progress and adjusting strategy on continuous basis. Designed performance-based graduation event to showcase students’ new musical skills. Oversaw customer experience, synthesizing feedback to develop constructive customer service/loyalty improvement plan.

Installed, error-tested, and serviced broadcast equipment at live events and concerts as part of on-site engineering team. Liaised with community to promote events and facilitate success; kept current on marketing strategies to ensure maintenance of Top 40 Nielsen Radio ranking.