Jeff Klein Email & Phone Number

Lexington, Ky, Us

Lexington, Ky, Us

Wizards of Ops is the best Slack community for operations professionals to gather, question, and share their expertise. With over 800 members and 350 companies represented, WizOps functions as a community to get advice, accolades, and dive into the sorcery of everyday operations conundrums. As a bonus, the WizOps community is ops-only, making it easier for our members to do good work and get the job done.

RevGenius is a community of revenue generating sales, marketing, customer success, and revops professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!Our mission is to create a trusted spaces where curious revenue professionals are collaborating on the future of B2B GTM.

Bethesda, Maryland, United States

Leading a high-performing team of 10 (individual contributors and managers) while overseeing $10M P&L. Reporting to the Chief Sales Officer and aligning Sales, Marketing, Product, Customer Success, and Finance teams to ensure revenue growth and customer satisfaction. Utilizing Artificial Intelligence (AI) and data analytics to inform strategies, improve decision-making, and forecast future performance. Collaborating with FP&A to develop budget and forecasting. Key Achievements:- Grew annual revenue from mid-8 figures to mid-9 figures and led Xometry through a successful IPO.- Increased enterprise customer retention 10%, order frequency 20%, and cross-selling/up-selling 60%.- Implemented an AI-driven chatbot, creating a $15M pipeline and $4M in bookings within 2 months.- Created a hybrid Product-Led Growth (PLG) model, which raised first-year ARR 65% and renewals 20%.- Grew customer retention 8% by collaborating with the C-suite to launch a Customer Success team with 8 FTEs.

North Bethesda, Maryland, United States

Led a team of 18 (sales, analytics, tech) while overseeing $2M P&L. Created a motivational compensation plan and utilized advanced data analytics to drive decision-making and grow revenue. Spearheaded go-to-market (GTM) and book of business strategies. Launched an outbound sales strategy, and integrated tools like Outreach and CaptivateIQ to drive sales enablement and streamline reporting.Key Achievements:- Improved sales and customer acquisition 30% in 6 months by launching an outbound sales team strategy.- Drove $485K in operational savings through strategic vendor management and tool implementation.- Increased named/strategic account revenue growth 84% YoY and active buyers 45% with GTM strategies.- Helped 1 individual secure a promotion through direct training and mentorship.

North Bethesda, Maryland, United States

Reported to the Chief Sales Officer and led a team of 6 direct reports (ICs, L&D and Presales Managers). Leveraged CRM and ERP systems to enhance operational efficiency and provide detailed insights to leadership. Created SOPs, onboarded, and trained the sales division of 80. Built out the analytics function and established data blocks to monitor results, create and penetrate vertical markets, and analyze customer base to establish personas and cohorts.Key Achievements:- Migrated 460+ members from HubSpot to Salesforce enhancing sales alignment and data transparency.- Achieved 90% training adoption rate by creating an L&D function and systematizing onboarding.- Increased data fidelity 80% by streamlining data and implementing CRM automations with smart prompts. - Helped 2 individuals secure a promotion through direct training and mentorship.

Austin, Texas, United States

Conducted market research to identify and analyze potential acquisitions and ROI with a focus on B2B/B2C goods and manufacturing. Responsible for investment analyses of 21 companies in Health, B&C Tech, and Consumer Products industries. Developed a 3-stage vetting process to determine market size, identify technologies, and propose sales channel and revenue paths for potential acquisitions to mitigate risk and ensure positive ROI. Key Achievements:- Conducted due diligence on 20+ orgs, leading to the first 4 portfolio companies (Vaask, Lumen, Afia, Tushy).- Operationalized performance and growth strategies resulting in a 5-year return of $78M.https://www.inc.com/talib-visram/carey-smith-millennial-employees-founders-project.htmlhttps://millionaire-interviews.com/podcast/carey-smith/

Lexington, Kentucky Area

Reported to the CEO, led up to 11 direct reports, and grew through multiple promotions to support the company’s growth from $40M to $500M. Oversaw full lifecycle product development including strategic planning, product design, cross-functional collaboration, and market research to align customer needs to company objectives. Key Achievements:- Launched 3 new products adding $8M in revenue in the first year and exceeding forecasts by 110%.- Developed a pipeline of 6 new products across 2 categories, with a projected $43M return over 5 years.- Consolidated 6 international subsidiaries’ Salesforce platforms, providing global visibility and efficient reporting.- Reduced operating expenses by nearly $2M without sacrificing efficiency.- Promoted 4 times with added scope of responsibilities each time.

Lexington, Kentucky Area

Lexington, Kentucky Area

Lexington, Kentucky, United States

Lake Cumberland, Ky

Master Of Arts - Ma, Human Services, General

Bachelor'S Degree, Music