Jeff Dowling Email & Phone Number

Lake Geneva, Wisconsin

Lake Geneva, Wisconsin

Chicago North

-Manage customer route consisting of greater than one-hundred accounts, eighty of which were seen on a monthly basis.-Consistently exceed established sales budget goals-Evaluate customer locations to determine where solutions should be implemented or improved upon.-Dissect competitor processes, chemical compositions, machinery, service, and cost summaries to offer comparative per use cost break down. -Drive customer and guest satisfaction by suggesting and selling cleaning solutions specific to the customer’s needs.-Build relationships as a trusted business partner by recognizing client needs and offering cost effective and innovative solutions.-Apply mechanical aptitude including chemical, electrical, and plumbing skills to install and repair dish machines and dispensing systems -Demonstrate safe equipment use to the client and ensured the dish machines are safe and operational.-Provide dependable emergency service coverage to customers resulting in minimal or no interruption of business.-Utilize best practices according to ServSafe Certification Standards.

Lake County, Illinois

-Specifically aligned with Purchasing Agents covering Lab Supplies and Services, Contract Lab Analysis, Library Services, Creative Services, Rebate/Coupon Programs, Hotels Agreements, and Meeting Services-Develop and maintain department files and records -Review pricing structures ensuring lowest overall cost and highest value-Identify and implement opportunities for Electronic Data Transfer-Maximize utilization of Diverse Suppliers-Process returns of nonconforming materials per corporate guidelines and expediting conforming replacement materials-Coordinate the resolution of invoice discrepancies-Maintain up-to-date desk manual -Participate in quarterly compliance reviews-Act as an interface for suppliers-Evaluate conflict to facilitate resolution

Expand market share in designated territory; maintain relationships with broad-line distributor customer base; inform current distributors of newly available products; perform product line evaluation and adjust to current need; visit customers for on-site product training and sampling; drive involvement in marketing blitzes and exhibitor shows; identify, qualify, and quote second and third tier distributors; consistently contact aligned brokerages for status updates; analyze competitor product to meet customer expectations.

-Achieve Quarterly Sales Goals while maintaining reorder business-Quote implementation-Customer Relationship Management system-Price Justification Forms-Secured orders for shipment-Retain contact with customers. -Qualified new leads -Executed new product ideas

-Group benefit consultant for employer of 350,000+ worldwide-Client consultation on past, present and future insurance needs of employees-Project Lead for Dependent Verification Project-Paralegal Project Lead-Floor Supervisor-Performed New-Hire Orientation -New-Hire Team Trainer-Provided quality support and customer assistance-Return Merchandise Authorization (RMA) execution-Logged and tracked all serial numbers for Daylight Savings Time upgrade microchips after evaluating correct version number customer needed.-Collaborated with Technical Support