Jeff Eagan

Jeff Eagan Email and Phone Number

Customer Service Representative @ P.L. Marketing, Inc.
newport, kentucky, united states
Jeff Eagan's Location
Fort Worth, Texas, United States, United States
Jeff Eagan's Contact Details

Jeff Eagan work email

Jeff Eagan personal email

About Jeff Eagan

Superior Customer Service Representative skills working in both team-based and independent capacities. Bringing strong award-winning experience, proven work ethic and excellent organizational skills to any customer service setting.Qualified Billing and Business professional with experience in accounts receivables billing with a strong understanding of client relations, accounts receivables, collections and sales support. Professional positions include progressive responsibility within major corporations and ability to deliver consistent results to support organizational objectives.Work style adapts to project demand fluctuations ranging anywhere from predictable to mundane, to time sensitive and high volume. Utilizes best practices to maintain high level of efficiency. Attention to detail. Works independently with minimal oversight. Maintains consistent professional attitude for capitalizing on end results, and optimally performs in fact-based developing environments; performs duties with a deep appreciation for Client and Supplier Relations / Internal / External customers. Regarded as one that perseveres, is upbeat, organized and accountable. Jeff Eaganjeffreyeagan12@gmail.com817-751-5892

Jeff Eagan's Current Company Details
P.L. Marketing, Inc.

P.L. Marketing, Inc.

View
Customer Service Representative
newport, kentucky, united states
Website:
plmarketing.net
Employees:
314
Jeff Eagan Work Experience Details
  • P.L. Marketing, Inc.
    Retail Lead Merchandiser
    P.L. Marketing, Inc. Aug 2021 - Present
    Fort Worth, Texas, United States
    To complete section plan-o-gram work on a scheduled weekly basis in a grocery store environment.
  • Mjb Logistics, Llc
    Delivery Associate
    Mjb Logistics, Llc Aug 2020 - Nov 2020
    Dallas-Fort Worth Metroplex
    Delivery driver.
  • City Of Fort Worth
    Senior Account Technician - Fort Worth Water Department
    City Of Fort Worth Jun 2019 - Mar 2020
    Fort Worth, Texas
    • Performed daily analysis, researched and billed customer utility accounts.
  • City Of Fort Worth
    Customer Service Representative - Fort Worth Public Library
    City Of Fort Worth Jan 2018 - Jun 2019
    Fort Worth, Texas
    •Accurately shelved high volumes of library material.• Checked out material to patrons using Polaris software, advised patronsof overdue items.• Accepted payment of fines using cash drawer or credit card machine.• Determined eligibility of resident library cards, identified non-residentusers and explained our policies and options.• Created new patron accounts in Polaris database, issued library cards,and updated patron profiles.• Provided patron service assistance by phone, email and in person.• Assisted in the location and retrieval of information, display andmerchandise materials.
  • Charter Communications
    Account Manager
    Charter Communications Mar 2017 - Jan 2018
    Irving
    •Effectively responded to customer requests for, but not limited to, servicecharges, and both contract billing and equipment issues.• Involved in cross-functional assistance to investigate and resolvecustomer matters.
  • Southlake Focus Group
    Member Greeter - Volunteer
    Southlake Focus Group May 2016 - Feb 2017
    Southlake, Tx
    •Assist new members to the group.
  • Xerox Corporation
    Account Manager
    Xerox Corporation Jan 2011 - Feb 2016
    Lewisville, Texas
    •Interfaced extensively with clients regarding their accounts, addressing inquiries and resolving issues as needed. •Maintained billing and accounts receivable records.• Understood the purchase order process and reached across departments to work for the customer• Adhered to the Billing Hotline schedule. It allowed me to support various teams utilizing this feature• Elevated issues to management prior to the issues becoming aged• Utilized follow up skills to ensure the customers are contacted in a timely with status updates and the issues are resolved timelyResponded to customer requests involving service charges, contractbilling and equipment issues.• Assisted in cross-functional investigations and customer resolutionmatters.• Adjusted invoices using basic mathematical procedures. Received phone calls, emails and faxes from vendors, while respondingto them as needed.• Maintained records and files using established billing system procedures.• Reviewed invoices for accuracy and adjusted as needed.• Served as local contact and processor for a Federal account.• Received 19 individual awards for teamwork.

Jeff Eagan Skills

Customer Service Team Building Business Process Improvement Process Improvement Account Management Microsoft Office Analysis Vendor Management Leadership Business Analysis Customer Satisfaction Accounts Receivable Team Leadership Analytical Skills Management Oracle Applications Legacy Systems Client Billing Customer Relations Invoicing Contracts Administrators Teamwork

Jeff Eagan Education Details

Frequently Asked Questions about Jeff Eagan

What company does Jeff Eagan work for?

Jeff Eagan works for P.l. Marketing, Inc.

What is Jeff Eagan's role at the current company?

Jeff Eagan's current role is Customer Service Representative.

What is Jeff Eagan's email address?

Jeff Eagan's email address is je****@****aol.com

What schools did Jeff Eagan attend?

Jeff Eagan attended Dallas Baptist University, Dallas College.

What are some of Jeff Eagan's interests?

Jeff Eagan has interest in Science And Technology, Children, Education.

What skills is Jeff Eagan known for?

Jeff Eagan has skills like Customer Service, Team Building, Business Process Improvement, Process Improvement, Account Management, Microsoft Office, Analysis, Vendor Management, Leadership, Business Analysis, Customer Satisfaction, Accounts Receivable.

Who are Jeff Eagan's colleagues?

Jeff Eagan's colleagues are Philip Anderson, Jacob Gordon, Justin Lonaker, Suzanne Burger, Robert Spinelli, Sydney Hering, Shaye Isaacs.

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