Jeff Eagan Email & Phone Number

Fort Worth, Texas, United States

To complete section plan-o-gram work on a scheduled weekly basis in a grocery store environment.

Dallas-Fort Worth Metroplex

Delivery driver.

Fort Worth, Texas

• Performed daily analysis, researched and billed customer utility accounts.

Fort Worth, Texas

• Accurately shelved high volumes of library material.
• Checked out material to patrons using Polaris software, advised patronsof overdue items.
• Accepted payment of fines using cash drawer or credit card machine.
• Determined eligibility of resident library cards, identified non-residentusers and explained our policies and options.
• Created new patron accounts in Polaris database, issued library cards,and updated patron profiles.
• Provided patron service assistance by phone, email and in person.

Irving

• Effectively responded to customer requests for, but not limited to, servicecharges, and both contract billing and equipment issues.
• Involved in cross-functional assistance to investigate and resolvecustomer matters.

Southlake, TX

• Assist new members to the group.

Lewisville, Texas

• Interfaced extensively with clients regarding their accounts, addressing inquiries and resolving issues as needed.
• Maintained billing and accounts receivable records.
• Understood the purchase order process and reached across departments to work for the customer
• Adhered to the Billing Hotline schedule. It allowed me to support various teams utilizing this feature
• Elevated issues to management prior to the issues becoming aged
• Utilized follow up skills to ensure the customers are contacted in a timely with status updates and the issues are resolved timelyResponded to customer requests involving service charges, contractbilling and equipment.

Bachelors Of Science, Mathematics

Activities and Societies: Baptist Student Ministries

Associate Of Arts (A.A.), Business Administration And Management, General