Jeff Eby

Jeff Eby Email and Phone Number

IT Infrastructure and Help Desk Profesional @
Jeff Eby's Location
Chatsworth, Georgia, United States, United States
Jeff Eby's Contact Details

Jeff Eby personal email

n/a

Jeff Eby phone numbers

About Jeff Eby

“It’s not about having the right opportunities. It’s about handling the opportunities right.” - Mark HunterA seasoned and highly accomplished business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. I am a self-driven and result oriented Senior Technical Product Manager with 20+ years of experience in mobile and IT solutions seeking meaningful employment with a progressive firm. I am skilled in explaining technical details to other internal teams, improving prioritization and product planning, and assessing customer needs. Stay abreast of developing technologies and understanding their creative potential.I review all market research carried and evaluated market needs and prepared products. Manage software and establish various ways that increase customers and met all requirements. I oversee the working of tests in various messages and interpreted results. I monitor products, determined enhancements required to increase customer volume, and satisfied their needs. I have good knowledge of industry-standard product management skills, with an understanding of product life-cycle and proven delivery of consumer products. I demonstrate the ability to motivate and build cohesive teams that achieve results.My remarkable leadership and interpersonal skills let me communicate with upper management and team members. I am confident in delivering impeccable results through my dedication to handling multiple functions and activities under high-pressure environments & tight deadlines. Areas of Expertise: Strategic & Operations Planning  Product Development Product Life Cycle Management Competitive Market Analysis, Analytics, and Reporting Contract Negotiations Budgeting & Forecasting  Project Management Process Improvement  Strong Interpersonal Skills  Analytical Skills  Team Management  Communications  Critical Thinking Problem Solving  Time Management Attention to Detail  Client Relationship Management Innovation Leadership Dependability Management Skills  Administrative Skills

Jeff Eby's Current Company Details
Hamilton County School System

Hamilton County School System

IT Infrastructure and Help Desk Profesional
Jeff Eby Work Experience Details
  • Hamilton County School System
    It Support Technician
    Hamilton County School System Jul 2023 - Present
    Chattanooga, Tennessee, United States
    A+ Certified PC Technician responsible for all hardware and software repairs, troubleshooting, configuration and software for students, teachers and administration for 16 schools in the Hamilton County School System. Responsibilities include working Help Desk tickets and providing top tier customer services.
  • Advance Auto Parts
    Assitant Store Manager
    Advance Auto Parts Feb 2021 - Jul 2023
    Dalton, Georgia, United States
    I drive retail excellence by mentoring my team on sales and auto parts trouble shooting and sales. I am a key holder that is responsible for sales quotas, performance matrices as well store operations including opening and closing the store.. I have achieved top sales on a regular basis and have a customer base following rivaling all in the store.
  • Gotcha Covered Of Alpharetta
    Proven Business Owner
    Gotcha Covered Of Alpharetta Feb 2017 - Mar 2020
    Alpharetta Georgia
    I grow my business through functions involving the Chamber of Commerce and other Networking Activities. I build a strong and loyal customer base by offering only superior products and services and by providing superior customer service in all facets of my business. I evaluate and resolve technical feasibility, design optimization, and production issues. I evaluate all materials from my vendors and ensure compliance with standards. Manage all customer interactions and installer acquisition. Analyze current marketing trends and ensure consistency of styling with the same. I review all new orders and ensure accuracy of all quantities.
  • At&T
    Product Manager My At&T Mobile Application
    At&T Jan 2016 - Oct 2016
    Atlanta Ga
    I owned Operational and Accessibility issues within the My AT&T web and mobile application enhancements including aspects such as Device, Web Portal, and Sales elements of the site and mobile application; Providing an active role in analyzing and mitigating over 1,100 accessibility defects and roadblocks impacting successful product implementation. I functioned as Product Owner between the Waterfall Business and Agile IT Development teams in a Hybrid Agile development Model. I researched and developed requirements for the mobile client enhancements including bio-metrics authentication, watch UI integration, and many other mobile client enhancements.
  • Tessco Technologies
    Product Category Manager - Enterprise Networking Equipment
    Tessco Technologies Jan 2013 - Jan 2015
    Hunt Valley Md
    I pioneered and evangelized a new corporate strategy to support and sell Enterprise Network equipment within a Wireless Infrastructure distributor. I planned and implemented long-term development strategies for new enterprise IT product categories. Performed Market research and engaged top industry manufactures pursuing agreements to be a distributor for- Brocade, Juniper, HP, Interasys, Overture, and Extreme. Strategized positioning of a product category in order to maximize its visibility. I collaborated with the marketing team. Engaged the IT team to assist and promote the new category for sales. Researched competitors and suggested appropriate pricing and promotional activities. Worked with customers and merchandisers to find new ways of expanding product categories. Developed and implemented overall Marketing plan to add Enterprise equipment tag lines, landing pages, and product SKUs to the web sales portal. Created and engaged sales tiger team to spawn market demand and grow new customer base and sales. Trained sales teams and assisted in sales to customers.
  • Data Networks Inc
    Mobile Device Management / Network Access Control Saas Mobility Service
    Data Networks Inc May 2012 - Sep 2012
    Hunt Valley Md
    I have developed product messaging that differentiates new products and services from others in the market. I maintained and managed competitive intelligence and comparisons by working with cross-functional stakeholders and executing self-lead research. I communicated the value of new products and services to the sales and marketing team, negotiated the agreement with MDM Vendor Airwatch and Router Vendor. I developed and implemented promotional activities such as promotions and product launches. Refined Product requirements for a SaaS MDM and NAC combined service offering I called Mobile Passport. I integrated launch and documentation disciplines into the development organization.
  • Verizon Wireless
    Multimedia Messaging Services Product Manger
    Verizon Wireless Jan 2003 - Feb 2012
    Laurel, Maryland, United States
    I have performed all Market research and vendor engagement to develop new service offerings and service enhancements, translated product strategy into detailed requirements and prototypes. Scoped and prioritized activities based on business and customer impact, evaluated promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed. Developed, launched, and evolved the Premium Animated Messaging and MMS Alerts platforms. I grew revenue to $450M + per year with excellent year-over-year growth, a best-in-class platform, and service. I negotiated over 75 inter-carrier relationships driving an additional 30% growth in message volume. Developed all service requirements and managed large cross-functional teams. Grew and maintained all launched services through enhancements and point releases to the sun setting. I carried all reporting, forecasting, staffing, budgeting, and financial analysis.
  • Verizon
    It Operations Manager - Sr Technical Analyist
    Verizon Apr 1999 - Jun 2003
    Laurel, Maryland, United States
    I was the IT Operations Manager that Championed all IT Infrastructure build outs including applications, exchange, SAN Storage and server builds. I drove a team of nine running a regional headquarters call center supporting a 700 seat call center and addition support for 400 including the Data development team and government sales teams. I was also responsible for support and connectivity to 400 retail stores in the region. I managed all staffing, performance agreements and reviews, and all staff development plans. I maintained a high service level standard of excellence through my whole tenure before taking a position in the Market department as the MMS Product Manager.
  • Cameron & Barkley
    Senior It Network Administrator
    Cameron & Barkley Apr 1999 - Nov 1999
    - Championed all PC network strategy and planning including PC network to Mainframe collaboration- Built and managed all Citrix thin client infrastructure implementation to bridge PC obsolescence and provide all field locations across the U.S with network accessibility- Evaluated all existing systems and made recommendations for infrastructure & LAN / WAN improvements and Mainframe systems integrations
  • South Georgia Medical Center
    Network Administrator / Desktop Support / Ibm As-400 Operator
    South Georgia Medical Center Apr 1991 - Apr 1999
    - Introduced and drove strategy for all Microsoft NT network and Novell Network infrastructure and server builds in this 256 bed regional Hospital- Developed PC images and performed all PC upgrades, peripheral and RAID storage subsystems installations, IBM AS-400 connectivity, Terminal, PC terminal emulation, peripheral and application support for all Hospital Staff and departments- Performed IBM AS-400 operations and daily process runs

Jeff Eby Skills

Cross Functional Team Leadership Mobile Devices Integration Product Management Wireless Telecommunications Strategic Partnerships Networking Management Crm Product Marketing Strategy Project Management Sms Strategic Planning Marketing Customer Experience Security Process Improvement Competitive Analysis Routers Team Management Product Development Negotiation Servers Project Planning Technical Support Call Centers Microsoft Exchange Wireless Technologies Wireless Networking Scrum Product Owner Strategic Roadmaps

Jeff Eby Education Details

Frequently Asked Questions about Jeff Eby

What company does Jeff Eby work for?

Jeff Eby works for Hamilton County School System

What is Jeff Eby's role at the current company?

Jeff Eby's current role is IT Infrastructure and Help Desk Profesional.

What is Jeff Eby's email address?

Jeff Eby's email address is je****@****ast.net

What is Jeff Eby's direct phone number?

Jeff Eby's direct phone number is +170490*****

What schools did Jeff Eby attend?

Jeff Eby attended Valdosta State University, Valdosta State University.

What skills is Jeff Eby known for?

Jeff Eby has skills like Cross Functional Team Leadership, Mobile Devices, Integration, Product Management, Wireless, Telecommunications, Strategic Partnerships, Networking, Management, Crm, Product Marketing, Strategy.

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