Jeff Ehlers Email & Phone Number

Remote

I am currently the lead UX designer of a next-generation public library product, Wise, centered on community engagement. The SaaS product is responsive and accessible on desktop, tablet, and mobile devices. Acting as the customer advocate and working closely with product managers, dev architects, and stakeholders, I combine user interviews & testing, ideation sessions, and advisory board input to design low-friction workflows. The task involves re-conceptualizing both a staff back office and a… Show more I am currently the lead UX designer of a next-generation public library product, Wise, centered on community engagement. The SaaS product is responsive and accessible on desktop, tablet, and mobile devices. Acting as the customer advocate and working closely with product managers, dev architects, and stakeholders, I combine user interviews & testing, ideation sessions, and advisory board input to design low-friction workflows. The task involves re-conceptualizing both a staff back office and a public-facing interface that incorporates third-party services presently used in the United States and The Netherlands.To create a foundation for the work, I develop user journeys, wireframes, interaction flows, competitive analysis, risk/benefit analysis, color palettes, navigational schemes, fast-turn testing prototyping, conduct user tests, and deliver feature recommendations and specifications. Responsibilities and accomplishments: * Evangelize product vision and features across team and product stakeholders.* Collaborate with a global team in a month-based iterative Agile environment, with quarterly feature releases. * Perform competitive reviews, and company product audits.* Hold open office hours for 35 developers to facilitate free-flow discussions about issues and solutions among team members from multiple disciplines.* Mentor 2 junior UX Designers.* Strategize with product managers, engineering leads, web designers, in developing features. * Identify and test areas for improvement identified using beta customer feedback forum.* Develop user research tests utilizing, a/b testing, Risk/Benefit reviews, Competitive analysis, user journey creation, persona development, walkthrough methodologies, and heatmaps. * Create high and low fidelity responsive wireframes with functional documentation and navigation maps for developers. Show less

Member of management team that secured funding from first-tier VC firm. Develop innovative and elegant solutions in design of complex information presentation for energy monitoring software. Cal/EPA, Jay Leno’s Big Dog Garage, Morningstar, Pacific Gas & Electric, Queens Botanical Garden, SHARP, Wal-Mart, and Warner Bros. Studios are among clients who have sought my expertise in information presentation.In the case of Morningstar, I designed a demo that shortened their sell time from… Show more Member of management team that secured funding from first-tier VC firm. Develop innovative and elegant solutions in design of complex information presentation for energy monitoring software. Cal/EPA, Jay Leno’s Big Dog Garage, Morningstar, Pacific Gas & Electric, Queens Botanical Garden, SHARP, Wal-Mart, and Warner Bros. Studios are among clients who have sought my expertise in information presentation.In the case of Morningstar, I designed a demo that shortened their sell time from 30 minutes to just 10. My last major project at Fat Spaniel was a web 2.0 premier management product for customers with geographically spread out assets, that allows them to manage events, assets, notes, and query historical data with a graphical response.Responsibilities and accomplishments:Won IREC (Interstate Renewable Energy Council) award for innovation in 2007.Manage designers/programmers in development of Flash, and HTML sites that incorporate AJAX, and Web 2.0 features and XML live data from multiple sources.Utilize agile software development method.Design interactive instructional Flash pieces as educational compliments to monitoring software. One such piece has resulted in a client reducing sales presentations from one hour to ten minutes with greater customer understanding of their product.Translate end user and business needs into real-time, critical data interfaces utilizing flow charts, site maps, functional specs, and quick prototyping. Show less