Jeff Martinez

Jeff Martinez Email and Phone Number

SFDC Admin, Sales Ops, Sales Analyst @ NetLine Corporation
Los Gatos, CA
Jeff Martinez's Location
Rancho Cucamonga, California, United States, United States
Jeff Martinez's Contact Details

Jeff Martinez personal email

About Jeff Martinez

• Salesforce.com (Classic and Lightning) - An Experienced Salesforce.com Administrator / Trainer with an understanding of Salesforce.com and its platform, 3rd party apps, Implementations, services and tools, including but not limited to Sales Cloud, Workflows, Process Builder, Jira (ZAgile), CPQ (Apttus), DemandTools, Informatica, APEX Data Loader, Cloudingo, HubSpot, Discover.org, D&B/Hoovers, LinkedIn Sales Navigator, Partner Portals and AppExchange. • Campaign Management - Master at capturing, tracking and reporting leads in campaigns, SFA processes, CRM and demand generation. Experience with Marketing Automation programs, Mail Chimp, Constant Contact, iContact and Hubspot.• Implementations - Experience working closely with all stakeholders, upper management, operations, developers and partnered vendors. • Market Research - Knowledge in conducting market research (primary and secondary), data validation, analysis, surveys, interviewing C-level staff, focus groups and some data mining. Specialties: Data Normalization / Lead Generation / Demand Generation / CRM / Project Management / Targeted Databases / Account Management / Tech Support / Product Training / Data Analysis / Campaign Management / ETL Tools / CPQ

Jeff Martinez's Current Company Details
NetLine Corporation

Netline Corporation

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SFDC Admin, Sales Ops, Sales Analyst
Los Gatos, CA
Website:
netline.com
Jeff Martinez Work Experience Details
  • Netline Corporation
    Salesforce Administrator
    Netline Corporation Aug 2022 - Present
    Campbell, Ca, Us
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  • Prysm Systems
    Sr. Sfdc Admin, Sales Ops
    Prysm Systems Jun 2016 - Jun 2022
    Milpitas, California, Us
    Own EVERYTHING Salesforce including, Sales Cloud, Service Cloud, monthly updates, documentation, training, Dashboards, internal support, and App integrations for Global users (North America, EMEA, and APAC) in cross level depts. (Sales Ops, Marketing, IT, Operations, & Customer Success). Led and project managed first ever successful Apttus CPQ SFDC implementation after two different team previous deployments were unsuccessful. Lead switch from SFDC Classic to Lightning experience. Trained and mentored SFDC Jr. Admin/CPQ Specialist. Own and train users in HubSpot, Discover.org, and LinkedIn Sales Navigator tools. Lead Sales Forecast calls for all regions with CEO and Sales Team. Create Quarterly Sales and Forecast presentations for Exec Staff, BOD & Investors using SFDC analytics
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  • Nai Northern California
    Sfdc Admin, Cre Data Analyst & Agent Internship Manager
    Nai Northern California May 2013 - May 2016
    Oakland, California, Us
    Led a team in a Salesforce to Salesforce Commercial Real Estate (CRE) Implementation. Developed best practices & data processes for CRE data quality from internal and external sources. Owned EVERYTHING SFDC and related technology including, CoStar, and the MLS. Responsible for monthly presentations, training, support new tools& App integrations. Managed Agent Internship program from start to finish. (very rewarding!).
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  • Crossroads Equipment Lease And Finance
    Database Architect, Sfdc Jr. Administrator And Support (Contract)
    Crossroads Equipment Lease And Finance Dec 2011 - May 2013
    Rancho Cucamonga, California, Us
    Co-managed implementation and deployment of Salesforce Enterprise Sales Cloud version. Create and streamline processes and technical documentation. Create ETL process. Serve as Salesforce Administrator, trainer and support for Sales and Marketing. Cleanse, update, and add data with DemandTools. Integrated and managed apps. Manage and implement process improvement initiatives related to data governance. Co-managed data migration from SFDC to SQL based CRM• Established PROTOTYPE best practice processes for others to MODEL on cleansing new data • Provide data research and data validation with new technologies to improve quality of the data• Designed new GUI view for Sales/Marketing and identified pages/fields for implementation• Represented Marketing and Sales practices and needs for implementation into new CRM• Researched and built a B2B specialized industry prospect database for the next two years and loaded into Salesforce using DemandTools
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  • Project Sentinel
    Consultant, Market Research
    Project Sentinel Sep 2011 - May 2012
    Santa Clara, Ca, Us
    Market Research for projects as needed.
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  • Epicor Software Corp (Formerly Activant Solutions)
    Consultant, Market Research, Salesforce.Com Database And Marketing Analyst
    Epicor Software Corp (Formerly Activant Solutions) Jun 2009 - Jul 2011
    Austin, Tx, Us
    Experienced in conducting multi-channel (web, social media, and e-mail) B2B marketing research. Provide Marketing and Sales Teams with eCRM analytics, data lists, reports, and presentations in support of corporate objectives using Microsoft Excel and marketing automation platforms. Develop targeted prospect lead lists for sales teams. Create and execute marketing strategies that support business goals, sales processes and B2B lead generation. Provide Salesforce.com CRM support, administration and training to Marketing, Telemarketing and Sales teams.• Conducted B2B market research into new mid-sized market, assisting sales teams in exceed revenue goal by 15% • Developed and implemented new research and data validation process to improve marketing campaigns• Improved sales in by streamlining B2B lead generation reporting to identify higher quality prospects• Participated in the creation of a company first Go-to-Market plan and later used as a model for other divisions
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  • Epicor Software Corp (Formerly Activant Solutions)
    Salesforce.Com Database Analyst & Marketing Specialist, Retail Solutions Group
    Epicor Software Corp (Formerly Activant Solutions) Aug 2006 - Nov 2008
    Austin, Tx, Us
    Co-Managed Salesforce.com database of over 150k customer and prospect records. Developed and built prospect B2B lead lists for marketing events such as VIP events, webinars, tradeshows, and email and telemarketing campaigns. Worked within a team environment to carry out a full range of marketing functions. Created, managed, and analyzed marketing campaigns for marketing and sales managers. Gathered and analyzed B2B market research data for new and existing products to improve strategic planning and develop lead generation marketing strategies. Reserve administrator for Salesforce.com for marketing and sales departments.• Led implementation and execution of CRM database best practices program that decreased Direct Mail returns 25% in one year, saving thousands of dollars for the company• Developed process that eliminated database record duplication by 30%• Co-managed end-of-life product upgrades campaign that became one of the company’s largest revenue generators • Created a resource center in the App/Exchange for Sales and Telemarketing that contains training material, documentation and tools for all stages of sales cycle
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  • Epicor Software Corp (Formerly Activant Solutions)
    Product Support Specialist-Tier 1
    Epicor Software Corp (Formerly Activant Solutions) Nov 2005 - Aug 2006
    Answered hardware, software technical and customer support calls and e-mails in a call center environment supporting more than 5,000 customers. Researched, analyzed and solved customer issues. Performed software upgrades. Served as second-level responder of Tier 2 calls. • Achieved quality in top 5% of department • Improved customer loyalty and satisfaction while exceeding call efficiency metrics by 10%
  • Mls Listings Inc. (Formerly Re Infolink)
    Coordinator, Data Licensing And Partner Programs
    Mls Listings Inc. (Formerly Re Infolink) Aug 2000 - Jan 2005
    Sunnyvale, Ca, Us
    Defined and evaluated third party product marketing collateral, requirements, proposals, programs, and analysis. Managed partnership with third party vendors, monitor progress, communicate company needs, and oversee project implementations. Developed materials and presented at Realtor Association meetings and trade shows. Provided leadership and direction to marketing associates to guide the creation of marketing materials and ensured congruence with objectives. Experienced in managing multiple third-party vendors.• Project managed and executed an external data program that created new revenue source for a multiple listing service (MLS) with a subscriber base of 22,000 subscribers • Served on several MLS steering committees, consisting of agents, staff and association members that reported to the California Association of Realtors• Identified latest trends and products that provided new selling tools for realtors• Supported training and customer service by developing training scripts and frequently asked questions • Developed business requirements for Salesforce.com implementation
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  • Surepath Financial Solutions (Formerly Consumer Credit Couseling Service Of Santa Clara And Ventura)
    Nfcc Certified Debt, Credit And Housing Counselor
    Surepath Financial Solutions (Formerly Consumer Credit Couseling Service Of Santa Clara And Ventura) Jan 1998 - Apr 2001
    Camarillo, Ca, Us
    Developed monthly budgets, counseled clients and managed over 100 accounts including evaluations and problem resolution. Negotiated debt reduction plans with creditors. National Foundation for Credit Counseling certified.• Taught consumer workshops on personal financial management and first time home buying • Presented at community events such as job fairs, homebuyer workshops and trade associations
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Jeff Martinez Skills

Salesforce.com Crm Customer Service Microsoft Excel Analytics Leadership Cloud Computing Project Management Account Management Microsoft Word Product Marketing B2b Etl Data Analysis Demand Generation Consulting Customer Relations Sales Support Access Hoovers Etl Tools Excel Demand Tools Strikeiron Fundraising Ringcentral

Jeff Martinez Education Details

  • University Of Phoenix
    University Of Phoenix
    Marketing
  • Western International University
    Western International University
    Business Administration

Frequently Asked Questions about Jeff Martinez

What company does Jeff Martinez work for?

Jeff Martinez works for Netline Corporation

What is Jeff Martinez's role at the current company?

Jeff Martinez's current role is SFDC Admin, Sales Ops, Sales Analyst.

What is Jeff Martinez's email address?

Jeff Martinez's email address is jm****@****ysm.com

What is Jeff Martinez's direct phone number?

Jeff Martinez's direct phone number is +173251*****

What schools did Jeff Martinez attend?

Jeff Martinez attended University Of Phoenix, Western International University.

What skills is Jeff Martinez known for?

Jeff Martinez has skills like Salesforce.com, Crm, Customer Service, Microsoft Excel, Analytics, Leadership, Cloud Computing, Project Management, Account Management, Microsoft Word, Product Marketing, B2b.

Who are Jeff Martinez's colleagues?

Jeff Martinez's colleagues are Candice Pillay, Elmer Fisher Jr., Joash Naidoo, Lauren Calvert, Catherine Mcconville, Kc James, Andrea Perry.

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