Jeff Bell Email & Phone Number

Los Angeles, Ca, Us

Pacific West Southern California

Meet customers’ service and support requirements. Manage assigned service contract, time and material, and installation service accounts. Develop new/upgraded service business. Ensure the responsibilities of manpower utilization and customer satisfaction are handled in the most cost efficient manner in accordance with established budgets, policies, procedures and quality standards.

Northern La And Central Valley California

Manages a complex customer service area through leadership and development of team (field engineers, biomedical technicians, field technicians). Creates an environment to achieve ultimate customer loyalty. Provides leadership in setting and achieving assigned goals in the profitable installation, maintenance, and repair of GEHC products, and the growth of the service contract base.

Greater Los Angeles Area

Directly responsible for managing day to day regional field service operations, staff training and supervision, research of customer needs for workflow coordination, solving analytical challenges, tracking financial targets, assisting with budget development and administration, coaching and mentoring new managers and engineers, program and process development and implementation, contract management, monitoring team performance, customer relations, and handling a wide variety of special… Show more Directly responsible for managing day to day regional field service operations, staff training and supervision, research of customer needs for workflow coordination, solving analytical challenges, tracking financial targets, assisting with budget development and administration, coaching and mentoring new managers and engineers, program and process development and implementation, contract management, monitoring team performance, customer relations, and handling a wide variety of special projects. Experienced and comfortable working with diverse customers in varied industries including, semi-conductor manufacturing, academia, R&D, life sciences, clinical and pharmaceutical services. Has managed a business which has consistently achieved top and bottom-line revenue and margin goals. Show less