Jefferson Silva Email & Phone Number

São Paulo

Atualmente liderando o desenvolvimento, implementação e manutenção de produtos digitais na Claro Brasil. Especialista em impulsionar a inovação de produtos usando metodologias ágeis para transformar ideias em soluções práticas. Gerencio projetos complexos, garantindo entregas pontuais e dentro do orçamento, enquanto coordeno equipes multifuncionais. Tenho expertise em projetar soluções escaláveis e sustentáveis alinhadas aos objetivos de negócios.

São Paulo, Brasil

Responsável pelo time de acessibilidade digital da Claro, onde são realizadas auditorias em diversos produtos digitais com foco em revantamento de não-conformidades e implementação de boas práticas do WCAG. Garantindo que todos os componentes, jornadas e interações sejam acessívels para todas as pessoas.

São Paulo, Brasil

UX/UI specialist in the intelligence desk's growth squad, within the digital product support tribe. Development of analyzes and recommendations of opportunities with Design Thinking, suggesting data-driven improvements in digital channels. with digital first and only digital user journeys (CX). Development of wireframes and prototypes, reports, good design practices based on heuristics, evolutionary and corrective improvements.

São Paulo

Responsible for the area and UX projects at Usaflex Calçados. Development of projects focused on customer experience and purchase journey. Profile analysis, data mining, behavior and data-driven prototyping. Demand management, presentation of solutions and reports, A/B tests and improvements in the purchase flow in the omni-channel solution.

João Pinheiro, Brazil

Responsible for the implementation and management of the company's marketing and communication sector. Development of digital, offline, institutional and internal marketing campaigns. Responsible for managing digital strategies and corporate communication. Author of the company's strategic rebranding with the objective of strengthening and consolidating its presence in the global market. Responsible for partnerships with institutions, organization of events and other related activities.

Itatiba, São Paulo, Brazil

Responsible for managing and developing products, categories and implementing SEO strategies. Development of communication campaigns, performance and branding. Development of interface architecture and implementation on the e-commerce platform. Strategic consulting in UX, performance and email marketing focused on deliverability. Implementation of tags and new technologies.

Jundiaí, Sâo Paulo, Brazil

Responsible for the development, implementation and operation of the e-commerce platform (Magento). Responsible for managing product registration, pricing, addressing, inventory, payment gateways, anti-fraud, logistics and infrastructure. Development of new acquisition channels, monitoring of ROI, CAC, LTV, retention, purchase journey and conversion rate. Responsible for managing strategies in the buying experience, growth and digital campaigns.

Jundiaí - São Paulo / Brazil

Responsible for managing data analysis, opportunities, modeling, hypothesis generation, A/B testing and implementation of evolutionary and corrective improvements of the Oracle e-commerce platform (Endeca). Responsible for funnel, purchase journey, conversion rate and UX. Monitoring of sprints, being responsible for testing in the homologation environment and monitoring the deployment in production.

Jundiaí - São Paulo / Brazil

Responsible for managing, expanding and developing the marketing department, developing strategies and digital campaigns (performance, media and email marketing) and offline, developing landing pages with a focus on capturing leads and sales. SEO map development for all e-commerce categories and products. Relationship with suppliers and agencies. Responsible for managing, analyzing and reporting UX, prototyping, conversion rate and e-commerce platform improvements.

Jundiaí - São Paulo / Brazil

Responsible for managing the digital transformation of the agency's new clients. Development of visual identities, hotsites, institutional sites, virtual stores, media, email marketing campaigns and performance focused on deliverability and sales. Responsible for domain registration and hosting configuration.

Campinas - São Paulo / Brazil

Responsible for creating, modifying and monitoring domains.com and .com.br. Development and improvement of logos, folders, websites, billboards and images. Editing videos, publishing and recording on media. Responsible for the development, updating and infrastructure of the environmental complaints website of the NGO TV Natureza. Development of complaints of environmental crimes and referral to the Public Ministry.

Jundiaí, São Paulo, Brazil

Responsible for the assembly, maintenance, cleaning and operation of computers. Customer service and technical visits.

Jundiaí, São Paulo, Brazil

Responsible for assisting the assembly, deployment and organization of packaging for various products.

Jundiaí, São Paulo, Brazil

Responsible for developing, maintaining and publishing client websites in flash, html and javascript. Management and production of banners, registration and updating of .com and .com.br domains.

Mba Em Digital Transformation | Cognitive Business, Artificial Intelligence

Fundamentos de IA Estratégia e Liderança na Era Cognitiva Projetos e Operações em Negócios Cognitivos IA Responsável Implementação de.

Pós-Graduação Em User Experience Design And Beyond, Web Page, Digital/Multimedia And Information Resources Design

UX Evaluation Prototipação Service Design UX Writing Product Discovery Lean UX / Agile UX Design para Todos: Inclusão e Acessibilidade.

Data Scientist, Data

Customer Experience, Cx

Production of documents such as: CJM, OKR, Playbooks and Edutainment focused on delighting internal and external customers. Exercises.

University Education, Digital Marketing

University Education, Product Design

Fullstack Design

- Figma - WebDesign - UX Design - Frond-End