Consultant/ Contractor December 2022 - PresentIntegrated Services – Washington, D.C. • Committed to providing an independent, neutral, impartial, and confidential (wherein requested) platform for informal grievance exploration, resource sharing, community engagement and collaborative discussion.• Attends meetings with constituents and key leaders.• Engages concerns and priorities received from stakeholders to develop solutions and paths to conciliation.• Provide resource referrals and recommendations. • Provides a Trend Report and other documents• Virginia Mediation Network, Inc. member

• Amplified formal training programs and informal briefing sessions that included guidelines for use by institution department staff in conducting self-evaluations of their respective operations. • Established detailed procedures and evaluation methods in order to determine agency effectiveness and efficiency. • Coordinated on-site internal audits of agency programs and operations on a nationwide scale. • Improved relationships with industry professionals throughout the organization by serving as a primary liaison and subject matter expert when conducting oral briefings to the top level officials of the agency. • Analyzed trends in evaluation findings to determine deficiencies or anomalies and prepared comprehensive reports to be reviewed by top level officials at the executive and divisional levels. • Restructured evaluation objectives, work plans, guidelines, scope, methods, staff requirements, and time schedules to adhere to project deliverables and timelines. • Evaluated data to determine sufficiency, reliability, and relevance of evidence when conducting interviews to gather all facts and information. • Formulated recommendations that determined implementation strategies in order to modify various programs and procedures for improvement. • Communicated with internal and external stakeholders through an effective follow-up system that assures responsive and timely replies to evaluation reports and that appropriate corrective actions are handled in a timely manner. • Served as a contributor to a variety of committees, task forces, and panels for Bureau programs and activities.

• Established professional rapport by actively providing pastoral care and counseling services to 7,300+ inmates, 1,300 employees, four institutions, and a complement of ten staff chaplains. • Provided expertise and advice on various matters, collected and exchanged information, analyzed and resolved problems, and developed new approaches that were presented to Wardens and BOP staff. • Planned and conducted daily operations for a cost center that was valued at approximately $77,000.

• Responsible for maintaining the integrity in accommodating the free exercise of religion for inmates.• Provided pastoral presence through leadership in religious worship, education, counseling, spiritual support and crisis intervention.

• Planned, coordinated and supervised an interfaith program of religious services.• Provided a comprehensive program of pastoral care while interfacing with a wide range of interdisciplinary staff colleagues, community clergy, mental health service providers, community volunteers, inmates and inmate families.

• Managed daily operations of nonprofit HUD transitional housing program and catering kitchen job training project.• Assisted the Executive Director at board meetings, as spokesperson for the organization in community meetings and with faith partner organizations.• Supervised grant-writing activity, assisted in grant management, and provided support for all fundraising initiatives.