Jeffery Olson Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas Area

Minneapolis-St.Paul, Mn

Led global team of project managers and solution architects. Developed modern, secure and cost-effective infrastructure solutions for multiple business units. Partnered closely with business & technology teams and launched projects that improved customer experiences and met organizational goals.• Directed $25M annual technology portfolio, over internal infrastructure, SaaS providers and Public Cloud providers.• Fostered close relationships with senior leaders, becoming trusted advisor on technology strategy and public cloud adoption, serving as “front door” for any infrastructure related project.• Improved overall time-to-market for delivery of hosted infrastructure (from 30 days down to 2), creating common delivery framework, tiered service offerings, and automated self-service provisioning.• Established public cloud project delivery framework to support new corporate strategy. Encouraged consistent adoption and provided centralized governance and transparency of service consumption and programs.• Drove standardization and consolidation of data center infrastructure, enabling closure of several data centers.

Minneapolis-St.Paul, Mn

Partnered with customers to define strategy, vision, roadmap and execution plan for suite of SaaS-based analytical business development tools for legal professionals and law firms. Fully owned P&L. Responsible for all stages of product life cycle from ideation through operationalization.• Established comprehensive, multi-year roadmap which led to very high 60% margin on product line and 32% year-over-year revenue growth.• Designed revolutionary predictive analytics modules and recommendation engine pairing attorney profile data and case histories with industry and litigation trends. Surfaced best fit client up-sell and cross-sell opportunities.• Leveraged big data, machine learning & entity resolution capabilities to build out the core predictive, recommendation engine which drove the product suite.• Innovated one of a kind, “Case Outcomes” add-on product which utilized state of the art machine learning techniques to programmatically read millions of legal cases, determining their outcomes, including litigation timings, verdicts, judgments, and monetary awards. Sold to 18% of our subscriber base in launch year.• Implemented new rapid prototyping process, enabling quick validation of new product concepts with external customers and internal stakeholders to reduce overall development costs and time-to-market.• Drove data quality initiative, improving authority files and entity resolution across multitude of disparate data sets – finding optimal balance between precision and recall.

Minneapolis-St.Paul, Mn

Oversaw development of education and learning portal which facilitated attorney-mandated Continuing Legal Education (CLE) compliance.• Implemented new enterprise portal technology, supporting cost-effective development of complex line of multi-state continuing legal education products with varying technical requirements.• Achieved 119% of sales and revenue targets by studying emerging market trends, conducting market research, and creating effective product roadmap.• Directed cross-functional team of project managers, architects and software developers, in delivering new product platform and features.• Collaborated with marketing and sales teams, determining go-to-market strategy and launching new platform.• Received highly competitive company-wide Award of Excellence, being recognized for cross-functional team building and collaboration.

Minneapolis-St.Paul, Mn

Created new product concept, Westlaw Web Publisher, suite of “agnostic” (customer-first) portal integration components. Merged company’s core legal research capabilities into e-mail, DMS, intranet and portal environments for large law firm, corporate and government customers.• Consulted with key global accounts on custom development, firm-specific knowledge management, search and taxonomy needs, resulting in compelling product roadmap to help drive sales / revenue targets for the business.• Developed federated search module with Westlaw® search translation capabilities, RSS News feeds and clipping service, providing contextually relevant content within attorney workflows.• Created Taxonomy development / mapping tools, enabling customer ability to custom tailor classification schemas.• Extended proprietary auto-classification capability into customer document management systems enabling their ability to tag internal work product with flagship Westlaw taxonomy (Topic & Key number system)• Established early adopter pilot program with 4 leading U.S. law firms and reviewed data accuracy, guiding product development efforts and providing product testimonials in marketing campaigns going forward.• Formed partner alliance with technology vendors in legal vertical, facilitating tight product integrations and joint go-to-market strategies.