Jeffery Olson Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas Area

Minneapolis-St.Paul, MN

• Led global team of project managers and solution architects. Developed modern, secure and cost-effective infrastructure solutions for multiple business units. Partnered closely with business & technology teams and.
• Directed $25M annual technology portfolio, over internal infrastructure, SaaS providers and Public Cloud providers.
• Fostered close relationships with senior leaders, becoming trusted advisor on technology strategy and public cloud adoption, serving as “front door” for any infrastructure related project.
• Improved overall time-to-market for delivery of hosted infrastructure (from 30 days down to 2), creating common delivery framework, tiered service offerings, and automated self-service provisioning.
• Established public cloud project delivery framework to support new corporate strategy. Encouraged consistent adoption and provided centralized governance and transparency of service consumption and programs.
• Drove standardization and consolidation of data center infrastructure, enabling closure of several data centers.

Minneapolis-St.Paul, MN

• Partnered with customers to define strategy, vision, roadmap and execution plan for suite of SaaS-based analytical business development tools for legal professionals and law firms. Fully owned P&L. Responsible for all.
• Established comprehensive, multi-year roadmap which led to very high 60% margin on product line and 32% year-over-year revenue growth.
• Designed revolutionary predictive analytics modules and recommendation engine pairing attorney profile data and case histories with industry and litigation trends. Surfaced best fit client up-sell and cross-sell.
• Leveraged big data, machine learning & entity resolution capabilities to build out the core predictive, recommendation engine which drove the product suite.
• Innovated one of a kind, “Case Outcomes” add-on product which utilized state of the art machine learning techniques to programmatically read millions of legal cases, determining their outcomes, including litigation.
• Implemented new rapid prototyping process, enabling quick validation of new product concepts with external customers and internal stakeholders to reduce overall development costs and time-to-market.

Minneapolis-St.Paul, MN

• Oversaw development of education and learning portal which facilitated attorney-mandated Continuing Legal Education (CLE) compliance.
• Implemented new enterprise portal technology, supporting cost-effective development of complex line of multi-state continuing legal education products with varying technical requirements.
• Achieved 119% of sales and revenue targets by studying emerging market trends, conducting market research, and creating effective product roadmap.
• Directed cross-functional team of project managers, architects and software developers, in delivering new product platform and features.
• Collaborated with marketing and sales teams, determining go-to-market strategy and launching new platform.
• Received highly competitive company-wide Award of Excellence, being recognized for cross-functional team building and collaboration.

Minneapolis-St.Paul, MN

• Created new product concept, Westlaw Web Publisher, suite of “agnostic” (customer-first) portal integration components. Merged company’s core legal research capabilities into e-mail, DMS, intranet and portal.
• Consulted with key global accounts on custom development, firm-specific knowledge management, search and taxonomy needs, resulting in compelling product roadmap to help drive sales / revenue targets for the business.
• Developed federated search module with Westlaw® search translation capabilities, RSS News feeds and clipping service, providing contextually relevant content within attorney workflows.
• Created Taxonomy development / mapping tools, enabling customer ability to custom tailor classification schemas.
• Extended proprietary auto-classification capability into customer document management systems enabling their ability to tag internal work product with flagship Westlaw taxonomy (Topic & Key number system)
• Established early adopter pilot program with 4 leading U.S. law firms and reviewed data accuracy, guiding product development efforts and providing product testimonials in marketing campaigns going forward.