Bryan Cowing Email & Phone Number

As a Business Process Consultant at Cask NX, I focus on ServiceNow implementations, working closely with clients to streamline and optimize their business processes through the platform. My role involves gathering requirements, mapping workflows, and delivering solutions that align with the strategic objectives of the business. Key responsibilities include:- Consulting with stakeholders to define and document process improvements.- Leading process design sessions for ServiceNow modules, including Incident, Problem, Change, and Vulnerability Response.- Collaborating with technical teams to ensure seamless integration of ServiceNow solutions with existing systems.- Developing tailored solutions that improve efficiency, reduce risk, and enhance overall performance.- Supporting continuous process improvement initiatives by identifying automation opportunities within ServiceNow.Through this role, I aim to deliver measurable improvements in operational efficiency and strategic alignment using ServiceNow best practices.

Responsible for designing, developing, and implementing ServiceNow solutions to meet business requirements. This includes configuring and customizing the platform, creating workflows, integrating with other systems, and ensuring optimal performance. The developer collaborates with stakeholders to understand needs, translates them into technical specifications, and delivers solutions that enhance organizational efficiency and service delivery. Additionally, they may provide ongoing support, troubleshoot issues, and stay informed about ServiceNow updates and best practices. Strong knowledge of ServiceNow modules, scripting languages (JavaScript, Glide), and IT service management processes is essential for this role.

Buffalo, New York, United States

Responsible for the development and maintenance of proprietary business critical webapplications• Application development using AWS cloud technologies such as CloudFront, Lambda, S3,Dynamo, Amplify, CloudFormation, and EC2• Ensures security compliance using best practice AWS solutions and components such asVPCs, Security Hub, Aws Artifact, and Amazon Inspector• Maintain knowledge of new vulnerabilities or breaches in the IT industry.• Responsible for scheduling, delivering and reviewing vulnerability reports for clients.• Continuous management of all client vulnerabilities and tracking of remediation efforts• Developed new policies and procedures for any new offered services.• Continuously monitor any new alarms or alerts that are generated by our securitymonitoring software/tools

A Security Operations Center (SOC) Analyst is responsible for monitoring, analyzing, and responding to security incidents within an organization. They actively review security alerts generated by various systems, investigate potential threats, and assess the impact on the organization's security posture. SOC Analysts use security information and event management (SIEM) tools to identify and mitigate security vulnerabilities. They collaborate with other IT and security professionals to implement and enforce security policies, conduct incident response, and develop strategies for improving overall security. Additionally, SOC Analysts stay informed about emerging cyber threats and contribute to the continuous enhancement of security protocols and procedures. Strong analytical skills, knowledge of cybersecurity tools, and the ability to work in a fast-paced environment are key attributes for success in this role.