Jeff Glade Email & Phone Number

Palo Alto, Ca, Us

Established a global hardware operating model for appliance-based offerings within the VMware portfolio. The operating model encompasses global Sales Fulfillment and Warranty Fulfillment including the introduction of enhanced Advanced Exchange hardware replacement services (4hr, NBD, etc). Scope includes both operational and system-related capabilities.

Palo Alto, Ca, Us

Led cross-functional integration efforts for VMW M&A portfolio including the transition of $600M Airwatch SaaS offerings into a perpetual model software company. The effort was full lifecycle delivery of the integration program from roadmap development to post-production support. The scope ranged from driving key business decision-making, value chain process design, and IT implementation.

Palo Alto, Ca, Us

Led design phase for business model transformation at VMware. A software-led transformation program leveraging the transition of ERP system from Oracle to SAP. Focus on harmonizing business practices across business units while transitioning toward a SaaS operating model. Directly managed senior-level operating committee responsible for making key decisions as a part of the overall design phase.

Morrisville, Nc, Us

Manage the implementation and closure of IBMx86 Transition Services Agreement between IBM and Lenovo. - Establish contract management office and management system to negotiate enterprise-wide TSA (Transition Services Agreement) between Lenovo and IBM for the purchase of x86; - Maintain ongoing interlock with executive leadership of both Lenovo and IBM related to the integration of x86 business with IBM; - Identify issues and negotiate closure for contractual concerns across all functions of Lenovo from product development thru Finance. - Maintain view of financial exposure or business risk for Lenovo; and finally, - Drive strategic planning for TSA exit across functions in Lenovo

Sunnyvale, Ca, Us

Establishing the Business Transformation PMO structure to drive enterprise transformation through the IGNITION program. Juniper Networks is re-engineering its operational execution capability through a corporate transformation program called IGNITION. IGNITION represents a commitment made by Juniper to transform the current business into a more scalable, sustainable operating model. This business transformation will be supported with an implementation of SAP as the primary enabling technology platform.

Morrisville, Nc, Us

Owned and delivered end-to-end SAP blueprint for Service Delivery covering range of break-fix service delivery models in including: centralized depot repair; onsite field service; customer carry in; and OOW parts sales and fulfillment. Responsible for the “onboarding” of all global partners including Jabil, Wistron, Teleplan, Unisys, WWTS, and other regional providers. Lead subject matter expert (SME) supporting “Go Live” and PPS for SAP implementation.

Morrisville, Nc, Us

Responsible for establishing worldwide program management organization, methodolgy, and financial appropriation process. Subsequently promoted and led deployment of strategic end-to-end platform for Lenovo in Canada and Asia-Pacific. Managed $70M complex IT, business transformation program.Promoted to lead executive for the full lifecycle (design-to-implementation) of the Lenovo Sales and Distribution Global Template.•Managed 15 different project teams within the program focused on a diverse set of applications within the overall S&D Global Template. Project teams included a mix of internal Lenovo employees and contracted partners including IBM Global Business Services, Accenture, PTC, Seal Consulting, i2, and several other smaller firms.•Responsible for contributing to strategic decisions related to solution design including process design, software selection, and partner evaluation. •Maintained regular C-level program communications throughout the program lifecycle including post-implementation. General topics included program progress updates; budget reviews: key strategic decisions required: risks and issues; and executive escalations.•Served as lead program executive during post production support period including ownership of “Crit Sit” management system.

Bonn, De

Held various leadership positions including VP, Business Programs for DHL Latin America. Responsible for driving $20M Profit Improvement Initiative. Subsequently held role of VP Marketing, Latin America responsible for DHL rebranding initiative after Deutsche Post acquisition of Danzas. Played significant role in driving Global Customer (ie.B2B) programs throughout my time at DHL.

eCommerce start-start up focused on enabling a truly global demand chain. Platform aggregated information from fragmented mix of players in the distribution process across international markets. Formed as a subsidiary of DHL and later became one of the leading value-added 4PL logistics services for DHL.

Atlanta, Ga, Us

Developed customized logistics program primarily for High Technology companies in Latin America

Master Of Business Administration (Mba), International Business

Ba, Management