Jeff Hagee Email & Phone Number

Farmington Hills, Michigan, United States

New Jersey, United States

Eau Claire, Wisconsin

The Automation Architect will drive the development of Royal’s RPA program. This includes providing guidance to an internal, centralized team to implement the features and benefits of Robotic Process Automation (RPA) and support the organization in its adoption of automation tools. This position will also educate business units and their subject matter.

Centennial, CO

• Championed cultural transformation to industry executives, external Automation Anywhere users, and business partners as the key to establishing a successful automation practice
• Evolved the Robotics Process Automation (RPA) team into Enterprise Business Process Management and Intelligent Automation (EBPM/IA), facilitating end-to-end digital solutions
• Introduced Automation Anywhere, cognitive machine learning
• As Team Lead for the RPA practice within EBPM/IA, provided coaching and guidance on coding practices, metrics gathering, project management, and software development methodologies
• Role modeled team beliefs and behaviors of leading with humility, enabling others to be better, removing fear, enabling failing without failure, and taking initiative to personally improve
• Gave and received timely feedback as a demonstration of trust and respect

Centennial, CO

• Responsible for resource planning, direction, mentoring of team, and ensuring compliance with financial industry regulations
• Reduced delivery time by 36% for multiple application projects, 75% for single application projects, and reduced on-call incidents by 44% by introducing different SDLC methodology, risk-based and cost-effective.
• Designed and built SharePoint site for mainframe development team members to track Statement of Work details, metrics, and project documentation
• Tailored Scrum and Kanban training and project execution to mainframe developers, off-shore developers, and QA resources to promote consistency
• Helped to establish a robust and successful testing relationship with offshore partners enabling them to collaborate with OppenheimerFunds for software development and testing
• Successfully led multi-team QA effort for Consolidated Capacity Project, allowing the core shareholder recordkeeping system to continue functioning through conversion to a new platform

Centennial, CO

Led multiple large QA projects, participated in the analysis and development of new and/or revised QA standard guidelines, championed the QA Methodology and provided constructive feedback and training to junior QA personnel in all aspects of Quality Assurance. Led the ORIN Remediation effort as well as the follow-up Y2K effort for all in-house systems. I.

Centennial, CO

Provided programming support to Systems Testing, supported and developed departmental automated testing tools, acted as liaison between Business Testers and Systems Development, led code reviews for small to mid-sized projects and was primary on-call support for the QA environments. Revised and developed procedures and processes to help improve.

Centennial, CO

Reviewed source code for standards and to provide focused test efforts, supported departmental automated testing tools, acted as troubleshooting resource for Business Testers on technical issues, supported QA environments and provided alternative testing solutions with the use of technology within Systems Testing. Scored very high marks on the Wolfe-Spence.

Centennial, CO

Executed test planning, estimating, regression and functional testing, defect tracking, status reporting and led smaller online projects. I successfully implemented a late notice, rush project that had to be completed on time for year-end and led a QA team of 4 doing it, which was unusual for this level. Promoted to Testing Technician in September of 1995.

Centennial, CO

Provided mutual fund account services to brokers, dealer representatives and investors. Reviewed, researched, and responded to account problems and inquiries within established time frames. Determined appropriate action necessary to fulfill customer requests by effectively and efficiently communicating with other departments on the customer’s behalf..