Jeff Karlick Email & Phone Number

Kirkland, Wa, Us

Bellevue, Washington, United States

United States

Managing inbound and outbound shipments, pricing, and relationships with our logistic partners.

Analyze, troubleshoot, and evaluate service failures.Insure inventory is allocated appropriately and work with buyers and warehouses to bring in material Follow and/or implement special instructions for various accounts and maintain accurate and up-to-date notation on all service incidents.Create new ideas and effectively present useful suggestions for improvement of existing processes, and be ready to implement them.Train and coach new team members as they are hired.

Bellingham, Washington Area

Responsible for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale.

Bellevue, Wa

Serve as a Customer Care Representative for a wireless company with services expanding all over the United States and ties globally. Customer Service (2006 to 2008)Achieved extra roles as a Data Expert and Peer Facilitator.Increased employee knowledge by assisting with development and implementation of product-awareness program.Business Customer Service (2008 to 2011)Involved in improving customer-satisfaction ratings through suggestion, development, and implementation of new procedures.Built business customer loyalty saving business' from 500 to 10,000 dollars per month insuring satisfied customers and maintaining strong business relations.Promoted to Business Coordinator within 2 years working daily call center operations.Gather, analyze, and report daily / weekly / monthly account information to my customers.Credit and Order Operation (2011 to 2012)Assisting internal/external employees to understand company systems which helped increase sales to Verizon Wireless' quota by 90% of our company goal.Received outstanding comments from team members, as well as exceptional feedback from senior management.Provided assistance to employees and supervisors to maintain and increase service levels to both internal and external customers.Work closely with other departments to promote sales and to clarify information.

Bachelor Of Business Administration (B.B.A.), Operations Management And International Business, 3.75

Activities and Societies: The Intensive English Program (IEP)

Associate Of Arts (Aa), Business, 3.7

Activities and Societies: Phi Theta Kappa