Jeff Macdonald Email & Phone Number

National Research Corporation Canada (NRCC) is the leader in healthcare performance measurement and improvement services. NRCC empowers healthcare providers in all care settings to continually improve their person-centred healthcare delivery, using measurement and quality improvement tools to drive responsiveness and change. As President I was accountable for enterprise wide leadership of all business functions of the Canadian division of NRC. Strategy development and execution to re-engineer organizational capabilities driving customer value, as well as NRCC revenue and operating income growth across the healthcare continuum.Transformed the Canadian organization from one which was of limited capability and unresponsive to its marketplace into a differentiated industry thought leader that gained a reputation for delivering first in market solutions. Created a robust platform that enabled growth across multiple dimensions.

Accountable for all aspects of the Ontario businessProvided leadership to an integrated professional team consisting of Operations, Medical Scientific, Quality and Regulatory Affairs, Business Development, Lean Sigma, Finance, Human Resources, Information Technology, Supply Chain Management, Environmental Health & employee Safety, Communications and Facility Services functions to deliver high quality, cost effective laboratory services

Mba, Business Administration And Management, General

B.Sc, Cell And Developmental Biology