Senior Software Engineering Manager
Current* Responsible for Quality Assurance, Master Data Management (MDM) Administrators and Production Support teams.* Served as Product Owner for Platform Enhancement/Harding agile team including conducting Refinement session, provided feedback on requirements and functional specifications and facilitating standup calls for ETL/MDM and web service technology.* Interact with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.* Define annual roadmap for infrastructure upgrades and maintenance.* Work with vendor (Informatica) to resolve issues and identify enhancement opportunities.* Work hands on with team members to inspire and motivate all levels of staff towards both tactical and strategic delivery goals.* Defining and implementing data quality database validation checks.* Identify, document, track corrective actions to closure.* Analyze production reports (outages, scheduled downtime, bugs, etc.) to determine causes of nonconformity with product specifications and/or operating production problems.* Partner with IT teams to resolving technical and non-technology related issues impacting multiple teams/groups, escalating to management and managing the resolution.* Manage production processing of all interfacing application products and services.* Coordinates installation and testing of operating system hardware and software.