Ryan Taylor Email & Phone Number

Lone Tree, Colorado, United States

Lone Tree, Colorado

Responsible for establishing and leading enterprise-wide, cross functional strategic initiatives and projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process re-engineering, and infrastructure upgrades and deployments.• Accountable for defining, planning, orchestrating, and delivering a given strategic initiative including business, operational, and information technology deliverables• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit • Direct large-scale, complex projects often involving multiple internal and external constituents and partners• Directly manage all aspects of the project life cycle and oversees all phases of a project• Rigorously manage scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters• Validate financial forecasts, cost assumptions, and provides on-going reconciliation of resources and other related project expenditures• Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan

Directed all phases of operational and strategic initiatives for ADT Customer Care, managing multiple high-impact projects simultaneously in various operational areas (from project initiation through planning, executing, and support). Worked in cross-functional teams with Product Development, Engineering, Marketing, Scrum/Development teams, IT, and Customer Care leadership to improve operational efficiency, launch new products and services, and develop internal software and web solutions to support installation and multi-center support teams while improving customer experience.Additional roles include: Tech I/II Data Special Projects, Team Lead, Team Manager, Project Analyst.

St George, Utah

Advised day-to-day business operations and advertising for authorized dealer of ADT Security Services offering residential and commercial surveillance and alarm systems. Provided sales training and support, sourced product solutions and applied project management methodologies to complete installation jobs on time and within budget.

Started as a sales rep and worked up to a Senior Fields Sales Manager, Assistant Manager, Branch Manager, Pilot Sales Manager, and District Manager. As District Manager, located and negotiated office space in new territory. Created 6-month advertising plans. Hired and managed office staff, conducted regular recruiting interviews, and managed and motivated a sales force for in-home sale of Cutco products.

Bachelor Of Applied Science - Basc, Cybersecurity, 4.0

Activities and Societies: Alpha Sigma Lambda Honor Society Alpha Chi National College Honor Society

Associate Of Science - As, Computer Information Systems

Coursework Towards Bachelor’S Degree, Business Management