Jeff Michael

Jeff Michael Email and Phone Number

Area Director of Revenue Management @ Sage Hospitality Group
Fort Worth, TX, US
Jeff Michael's Location
Fort Worth, Texas, United States, United States
Jeff Michael's Contact Details

Jeff Michael personal email

n/a

Jeff Michael phone numbers

About Jeff Michael

📈 WHAT I DOI am an innovative, collaborative, and analytical hospitality executive with 25+ years of progressive revenue management and commercial operations experience, leveraging revenue strategy and team-building skills in competitive and fast-paced environments to grow profits.💎 WHAT SETS ME APART FROM OTHERS★ Leadership: I build high-performing teams that consistently exceed goals by selecting and developing star talent★ Collaboration: I create partnerships internally and externally by being a trusted resource to accomplish joint goals★ Operational Excellence: I seek innovation to drive quality, efficiency, and productivity, adapting to changing needs🔥 WHAT OTHERS SAY ABOUT ME★ Thoughtful★ Respectful★ Holds a proven track record in creating winning teams and strategies★ Dependable★ Great researcher and problem-solver★ A swiss-army knife that can take on any role in an organization★ Adapts quickly to any situation🏆 ACHIEVEMENTS AND ACTIVITIES★ Recognized as a Revenue Management Champion and a sought-after speaker at hotel and travel industry events and conferences★ Serves on the HSMAI Revenue Optimization Advisory Board ★ In 1 year, exceeded $152M+ in revenue, 79.4% occupancy, $163.20 ADR, and $135.61 RevPAR (up 7% YOY)⭐ MY CORE COMPETENCIES★ Revenue Management★ Sales and Marketing★ Cross-Functional Leadership★ Coaching, Mentoring, and Training★ Finance, Budgeting, and Revenue Forecasts★ Online, Digital Marketing, and Social Media★ Pricing Strategies★ Business Development★ Business Process Improvement★ Ideas (GRO/G3)★ Duetto★ One Yield v2★ Synxis★ Agency/Demand 360★ Revenue Analytics, ★ Kalibri Hummingbird, Spider Analytics Industries: Hotels, Hospitality, Tourism

Jeff Michael's Current Company Details
Sage Hospitality Group

Sage Hospitality Group

View
Area Director of Revenue Management
Fort Worth, TX, US
Jeff Michael Work Experience Details
  • Sage Hospitality Group
    Area Director Of Revenue Management
    Sage Hospitality Group
    Fort Worth, Tx, Us
  • Quorum Hotels & Resorts
    Chief Revenue Officer (Cro)
    Quorum Hotels & Resorts Nov 2024 - Present
    Dallas-Fort Worth Metroplex
  • Ihg Hotels & Resorts
    Head Of Commercial-Premium Collection
    Ihg Hotels & Resorts Feb 2024 - Nov 2024
  • Pacifica Hotels
    Svp Commercial Strategy
    Pacifica Hotels Mar 2023 - Feb 2024
    Aliso Viejo, California, United States
    Promoted to develop and lead the strategic vision for the commercial enterprise and bring the Sales, Marketing, and Revenue Strategy departments together to drive portfolio results. Reports to the COO, managing 16+ to support all Sales, Marketing, and Revenue Strategy functions for the branded and independent portfolio.Leadership: Developing internal and external talent by: ○ Utilizing mentorships, professional certifications, and cross-departmental skills training○ Finding new talent by hiring talent with soft skills, then training and developing○ Using workshops to expose the team to commercial disciplines and revenue ambassador program Collaboration: Unifying the business by:○ Facilitating a monthly commercial strategy meeting to bring all disciplines together ○ Holding weekly commercial strategy calls for the properties that cover sales, marketing, and revenue strategy, which has effectively eliminated individual calls ○ Reformatting action and business plans to reflect this holistic commercial approachCollaboration: Works alongside the business development team to source new hotel deals Collaboration: Re-gains market share and stabilizes struggling properties in 45 days or less by partnering with “focus” properties to develop strategic action plans, initiate monthly calls to discuss results and performance, and provide additional property-level support Operational Excellence: Significantly re-vamped and created efficiencies with the budget and business plan processes by leveraging a single platform that provides improved accuracy and ease of completion
  • Pacifica Hotels
    Vice President Revenue Strategy
    Pacifica Hotels Dec 2019 - Feb 2023
    Aliso Viejo, Ca
    Leadership: Built property-wide culture of Revenue Excellence, outperforming respective markets during the pandemic and recording record revenues in 2022 by:○ Rolling out initial Revenue Management 101 training and ongoing RM webinars with rotating topics, educating property-level teams on team importance in the process○ Creating an RM Champion program to develop and mentor RM talent at the properties○ Providing Revenue Excellence dashboards to each property to visualize property-specific KPIsLeadership and Collaboration: Eliminated silos and aligned revenue efforts across sales, marketing, and rev ops by establishing a holistic revenue strategy, integrating sales and marketing into a new weekly RevMAX meeting, delivering business plan roll-ups, and including Sales as a stakeholder in the revenue process Collaboration: Governed communications with owners during pandemic, providing updates and insight into impacts, revenue performance, and strategy to keep aware and informedOperational Excellence: Originated forecasting and budget processes across the org that used a business plan format that was more detailed and comprehensive, accurately illustrating the strategy for the yearOperational Excellence: Increased conversion by enabling property-level evaluations based on set parameters and established a streamlined process for central approvals when necessaryRevenue Strategy and Op Ex: Drove numerous corporate revenue initiatives, such as the Nor1/RoomDex upsell platform, which increased upsell conversion by automating the processRevenue Strategy: Set the strategic vision and transitioned the branded portfolio from utilizing 3rd party revenue support to an internal infrastructure that increased hotel performance Critical Analysis: Mitigated revenue shortfalls to protect profitability by anticipating trends or threats and then partnered with property leads to make operational and labor expense adjustments
  • Wright Investment Properties
    Vice President Revenue Strategy
    Wright Investment Properties Jul 2016 - Dec 2019
    Memphis, Tennessee, United States
    $165M privately held hospitality development and management firm with 35 US properties, including Marriott, IHG, Hilton, Carlson, and Choice Hotels. Hired to create the Revenue Strategy department from the ground up, developing and overseeing all RM processes and administering digital strategies. Reported to the COO managing 5. Leadership and Collaboration: Elevated property RM knowledge by facilitating RM 101 training and ongoing quarterly education calls to share insights into performance, trends, and digital marketingCollaboration: Interacted with ownership groups and built relationships with capital partners to provide ongoing insight into strategy, property performance, forecasts, and SOPsOperational Excellence: Promoted innovation through Kalibri Labs Hummingbird Platform, benchmarking performance against competitors and other KPIs like forecast accuracy, value index, and COPEOperational Excellence: Established a more effective and accurate budget and forecasting process by moving to day by day by segment and rewarding properties with the best forecast accuracy Operational Excellence: Redirected $350K+ in annual revenue after the successful transition from third-party revenue management to the new centralized structure
  • Pacifica Hotels
    Corporate Director Of Revenue Management
    Pacifica Hotels Nov 2012 - Jul 2016
    Aliso Viejo, California, United States
    Initially hired as a GM and promoted into a new corporate RM role due to reputation as a revenue leader, consistently exceeding revenue goals and outperforming the company’s respective markets, providing the company with the confidence to entrust building out an RM Department that could support the entire portfolio.Applied finance skills and administration experience in building all Revenue Management processes, procedures, and strategies to optimize revenue for 30+ Pacifica properties. Consistently showcased outstanding performance, leading the portfolio to record metrics in 2015 exceeding $152M+ in revenue, 79.4% occupancy, $163.20 ADR, and $135.61 RevPAR (up 7% YOY). Reported to the VP of Revenue, managing 3 resources. Leadership and Collaboration: Established an org-wide culture and program on RM that exposed property-level teams to RM via training, identifying team members interested in RM, and developing interested talent into an RM role, adding bench strength for the department as it grew.Operational Excellence: Led Roomkey PMS implementation, transitioning 24 properties to a new PMS, enabling a consistent tech stack throughout the portfolio with improved functionality at a reduced cost Acquisition Integration: Onboarded 9+ acquisitions to the portfolio and ensured a quick return to fair market share by overseeing “focus” properties
  • Pacifica Hotels
    General Manager | Hilton Garden Inn Pga Village
    Pacifica Hotels Apr 2007 - Nov 2012
    Port Saint Lucie, Florida
  • Pacifica Hotels
    General Manager | Best Western Lighthouse Hotel
    Pacifica Hotels Mar 2006 - Mar 2007
    Pacifica, California
  • Pacifica Hotels
    General Manager | Quality Inn And Suite And Fairfield Inn By Marriott
    Pacifica Hotels Jul 2004 - Feb 2006
    Hermosa Beach, California, United States

Jeff Michael Skills

Revenue Analysis Hotels Yield Management Hospitality Management Opening Hotels Hotel Management Hospitality Food And Beverage Hospitality Industry Front Office Customer Service Lodging Budgets Resorts Pre Opening Property Management Systems Tourism Budgeting Customer Satisfaction Rooms Division

Jeff Michael Education Details

Frequently Asked Questions about Jeff Michael

What company does Jeff Michael work for?

Jeff Michael works for Sage Hospitality Group

What is Jeff Michael's role at the current company?

Jeff Michael's current role is Area Director of Revenue Management.

What is Jeff Michael's email address?

Jeff Michael's email address is je****@****ton.com

What is Jeff Michael's direct phone number?

Jeff Michael's direct phone number is +190131*****

What schools did Jeff Michael attend?

Jeff Michael attended W. P. Carey School Of Business – Arizona State University.

What skills is Jeff Michael known for?

Jeff Michael has skills like Revenue Analysis, Hotels, Yield Management, Hospitality Management, Opening Hotels, Hotel Management, Hospitality, Food And Beverage, Hospitality Industry, Front Office, Customer Service, Lodging.

Not the Jeff Michael you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.