Jeff Moss, Sales Engineer
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Jeff Moss, Sales Engineer Email & Phone Number

Customer Experience Leader | CCaaS/CPaaS/UCaaS | Channel and Direct Sales | Technical Sales Engineering at Sangoma
Location: Georgetown, Texas, United States 10 work roles 2 schools
1 work email found @dialpad.com 1 phone found area 408 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email j****@dialpad.com
Direct phone (408) ***-****
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Current company
Role
Customer Experience Leader | CCaaS/CPaaS/UCaaS | Channel and Direct Sales | Technical Sales Engineering
Location
Georgetown, Texas, United States
Company size

Who is Jeff Moss, Sales Engineer? Overview

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Quick answer

Jeff Moss, Sales Engineer is listed as Customer Experience Leader | CCaaS/CPaaS/UCaaS | Channel and Direct Sales | Technical Sales Engineering at Sangoma, a company with 341 employees, based in Georgetown, Texas, United States. AeroLeads shows a work email signal at dialpad.com, phone signal with area code 408, and a matched LinkedIn profile for Jeff Moss, Sales Engineer.

Jeff Moss, Sales Engineer previously worked as Sales Engineer at Sangoma and Senior Technology Consultant at Resourcive. Jeff Moss, Sales Engineer holds Masters Of Art In Organizational Management, Organizational Management from University Of Phoenix.

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Email format at Sangoma

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*@dialpad.com
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Profile bio

About Jeff Moss, Sales Engineer

TECHNICAL PROFICIENCY / SALES & PRESENTATION SKILLS / CUSTOMER RELATIONSHIP MANAGEMENTI'm a Sales Engineer with over 20+ years of experience in telecommunications with expertise in UCaaS/CCaaS design and deployment. I've developed a successful track record of partnering with sales teams and the channel community to become a trusted advisor. This is accomplished through direct sales, and developing a channel market focused alignment. Specialties: * Passion for technology and helping companies improve the customer experience* Advanced understanding of UCaaS/CCaaS, SIP Trunking and MPLS networks* Provide excellent consulting and communication skills evident by the ability to establish influential relationships with C-Level executives* Possess superior presentation skills for meetings and group activities * Adept at critical thinking, problem solving skills and ability to act as a strategic partner to clientsTECHNICAL SKILLS UCaaS, CCaaSContact CenterCPaaSWorkforce ManagementWorkforce OptimizationVoIP, PBXMPLS TechnologyDIA TechnologySD-WAN TechnologyCRM IntegrationsOffice 365 & G-SuiteAI NLP ProtocolCODECs g.711, g.729, WebRTCSIP Trunking Architecture

Current workplace

Jeff Moss, Sales Engineer's current company

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Sangoma
Sangoma
Customer Experience Leader | CCaaS/CPaaS/UCaaS | Channel and Direct Sales | Technical Sales Engineering
markham, ontario, canada
Website
Employees
341
AeroLeads page
10 roles

Jeff Moss, Sales Engineer work experience

A career timeline built from the work history available for this profile.

Sales Engineer

Current

Texas, United States

I'll be supporting multiple teams across the organization to help them position Sangoma's value proposition. Sangoma offers fully integrated solutions that are audaciously simply, highly scalable including UCaaS, Collaboration, Video, Contact Center and MSP services.

May 2024 - Present

Senior Technology Consultant

Georgetown, Texas, United States

- Functioned as a trusted advisor; delivered impactful engagements grounded in strategic thinking, business processes, and overall ROI- Closed $250,000 monthly recurring income (MRC) - Managed 4-5 simultaneous engagements of $10,000 -$15,000 each- Helped clients optimize technology while improving ROI and business outcomes - Created competitive matrix.

Oct 2022 - Aug 2023

Channel Sales Engineer

8X8

Austin, Texas

- Conducted customer discovery sessions and positioned UCaaS/CCaaS solutions with C-level executives- Performed advanced technical presentations for VARs and agents remotely and in person- Supported several Telecomm Service Distributors (TSDs) in staging trade shows and industry events- Actively participated as a SME on relevant competitive solutions.

Jul 2020 - Oct 2022

Channel Sales Engineer

Austin, Texas Area

- Partnered with Sales, Marketing, and product teams to support pre-sales for UCaaS and Contact C Center solutions- Partnered with Sales to facilitate POC (Proof of Concept), managed trials, and production deployment projects- Helped with pre- and post-implementation support and provided post-sales follow-up and technical training- Acted as an escalation.

Jul 2018 - Nov 2019

Senior Sales Engineer

Austin, Texas Area

- Maintained SME expertise for assigned products and technologies- Gathered customers’ technical requirements and developed a sales strategy related to competitive differentiators- Provided pre-sales technical support for the assigned sales region: Texas, Oklahoma, Louisiana, and Arkansas.- Conducted technical workshops focusing on network architecture and.

Jun 2017 - Jul 2018

Strategic Channel Account Manager

Austin, Texas Area

As a Strategic Cloud Channel Manager, my role forms part of the Sales team that positions Mitel’s wholesale/retail cloud offers consisting of MiCLoud Office, MiCloud Business and MiCloud Enterprise services with assigned channel partners. Key Responsibilities:- Maintain a sales prospect pipeline significant enough to assure ongoing sales success as.

Aug 2016 - May 2017

Sales Engineer

Frisco, Texas

My responsibilities include designing solutions using a broad portfolio of products including Voice Complete, eSIP, E-Line, VPLS, MPLS and DDoS Security technologies. This product knowledge allows me to develop solutions that meet the customers' networking requirements. - Discover and qualify customer technical requirements during pre-sales meetings.

Apr 2014 - Jul 2016

Converged Solutions Engineer Iii

Irving, Texas, United States

  • Participate in account planning and opportunity planning sessions.* Performs solutions and technical knowledge transfer sessions throughout course ofopportunity and account planning.* Define customer requirements and.
Sep 2008 - Mar 2014

Mpls Advocate

  • MPLS Advocate, January 2007 to September 2008
  • Revamped implementation procedures related to MPLS activations
  • Reduced installation intervals for data products/services by approximately 20%
  • Successfully identified cost recovery opportunities related to revenue objectives
  • Structured a variety of technical support activities to field operations personnel contributing to the overall customer satisfaction
Jan 2007 - Sep 2008

Technical Engineer

  • Technical Engineer – November 2002 to January 2007
  • Supervised advanced network troubleshooting related to data product implementations
  • Analyzed network components for accuracy in preparation for network implementations
  • Supervised consultative efforts on an as needed basis to discuss technical requirements for projects and new sales
  • Demonstrated the ability to meet or exceed customer expectations for implementation in order to improve customer satisfaction
  • Significantly improved up-sell opportunities in order to drive additional revenue by partnering with sales teams and customers
Nov 2002 - Jan 2007
Team & coworkers

Colleagues at Sangoma

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2 education records

Jeff Moss, Sales Engineer education

FAQ

Frequently asked questions about Jeff Moss, Sales Engineer

Quick answers generated from the profile data available on this page.

What company does Jeff Moss, Sales Engineer work for?

Jeff Moss, Sales Engineer works for Sangoma.

What is Jeff Moss, Sales Engineer's role at Sangoma?

Jeff Moss, Sales Engineer is listed as Customer Experience Leader | CCaaS/CPaaS/UCaaS | Channel and Direct Sales | Technical Sales Engineering at Sangoma.

What is Jeff Moss, Sales Engineer's email address?

AeroLeads has found 1 work email signal at @dialpad.com for Jeff Moss, Sales Engineer at Sangoma.

What is Jeff Moss, Sales Engineer's phone number?

AeroLeads has found 1 phone signal(s) with area code 408 for Jeff Moss, Sales Engineer at Sangoma.

Where is Jeff Moss, Sales Engineer based?

Jeff Moss, Sales Engineer is based in Georgetown, Texas, United States while working with Sangoma.

What companies has Jeff Moss, Sales Engineer worked for?

Jeff Moss, Sales Engineer has worked for Sangoma, Resourcive, 8X8, Dialpad, and Fuze.

Who are Jeff Moss, Sales Engineer's colleagues at Sangoma?

Jeff Moss, Sales Engineer's colleagues at Sangoma include Maria Daniella Munoz, Steven King, Kaviya Raja, Mama Amanda, and Sam Force.

How can I contact Jeff Moss, Sales Engineer?

You can use AeroLeads to view verified contact signals for Jeff Moss, Sales Engineer at Sangoma, including work email, phone, and LinkedIn data when available.

What schools did Jeff Moss, Sales Engineer attend?

Jeff Moss, Sales Engineer holds Masters Of Art In Organizational Management, Organizational Management from University Of Phoenix.

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