Apple is a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.I initially served in this strategic sales and business development leadership role in Kansas City (2015 to 2017) and then Los Angeles (2017 to Present), driving growth in the K-12 education channel as the trusted advisor to district superintendents, cabinets, principals, and other executive decision makers. In this capacity, I apply thought leadership, storytelling expertise, and advanced academic credentials to define the account EdTech vision, build credibility, influence adoption, and drive meaningful enterprise integration of Apple hardware and software solutions across student learning journeys, while also facilitating partnership with our Apple account managers and sales engineers. Key achievements:►Successfully positioning Apple as the EdTech solutions partner of choice, assisting educational leaders in visioning new academic possibilities through Apple partnership. This has enabled us to initiate, manage, and grow Apple-supported learning journeys for major districts in my regions.►Delivering ongoing account value through the integration of hardware, software, AppleTV, coding and creativity curricula, lab tools, and other education solutions.►Deepening account relationships and Apple product adoption via a customer success mindset.►Using design thinking and change management in partnering with account managers, sales engineers, district executives, and IT leaders in designing solutions and upscaling academic trajectories.►Being invited by the La Habra City School District to serve as a featured keynote speaker at their academic conference.►Coaching and mentoring newly hired Education Leadership Executives.

As an Education Development Executive, I directed strategic EdTech sales and business development for the higher education channel in a complex, multi-state region (comprised of Northern CA, NV, WA, OR, MT, AK, UT & WY).As such, I influenced the transformation of teaching and learning environments through community colleges, four-year colleges, and graduate universities via Apple solutions adoption and integration. I served as the “go-to expert” and thought leader to educational partners across functional areas, and to our internal corporate account, engineering, and technology teams. Key achievements:►Connecting cross-institutional dynamics to build trust, conceptualize applications, and deliver solutions for the University of Alaska Fairbanks, Stanford University, the University of Utah, and West Hills Community College.►Orchestrating the application of Alaska Fairbanks’ first 1-to-1 student device program. I partnered closely with the system's administrators to pioneer the integration of iPads and tools into the comprehensive academic experience.►Conceptualizing and influencing the adoption of Apple technologies across University of Utah athletics. I helped vision and reinvent game preparation and management by both coaches and student-athletes.

I managed the pre-sales support and training of Apple solutions for the full education vertical in the state of Missouri, including public school districts, private schools, colleges, and universities. Key achievements:►Directing the successful architecture, planning, and deployment of comprehensive technology solutions, and collaboration with account managers and development executives from design through bidding and implementation.►Integrating platforms into enterprise-class environments for the University of Missouri at Columbia, and other clients.

Within this high-volume Apple store, I provided advice and hands-on technical support to our customers. This entailed consulting with our customers, diagnosing issues, implementing solutions, and prioritizing and managing multiple cases.

UC Riverside is a major campus within the University of California system.I specialized in desktop support, providing mid to high-level Windows and Mac desktop computer support, systems administration, and classroom media technology administration.