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Seasoned product professional dedicated to improving customer experiences. Disciplined, collaborative user advocate, willing to sweat the details to get things right. Skilled manager and team-builder. Quantitative geek who appreciates when empathy, intuition, and qualitative research trump metrics. Published author.
Pageflex Inc.
View- Website:
- pageflex.com
- Employees:
- 34
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Director Of Product ManagementPageflex Inc. Jun 2009 - PresentMarlborough MaPageflex is a pioneering developer of variable-data composition, distributed cross-channel marketing, and brand management software.• Product and roadmap owner of all releases across server and desktop product lines: solicit, track, and prioritize feature requests; evangelize on behalf of customer-focused improvements; draft MRDs and high-level specs; work with UX designer and engineers on detailed specs; produce release notes and upgrade guides; manage beta programs.• Bridge between Engineering and Sales & Marketing: provide product presentations; craft product positioning; attend tradeshows and user events; visit customers and prospects when necessary; curate technical tracks for domestic user conferences.• Initiate strategic relationships with technology partners.
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Director Of Technical SupportPageflex, A Division Of Bitstream Inc. Oct 2000 - May 2009Cambridge MaBuilt department from ground up: started as sole Support Engineer, within five years was Director managing an eight-person staff delivering top-notch installation, application, and API support to hundreds of direct customers and resellers. • Hired, trained, and supervised all Support agents and engineers.• Worked closely with Engineering to meet SLAs for code patches and workarounds.• Responsible for selecting and implementing multi-modal incident tracking system.• Originated online knowledge base; authored or edited most content.• Created online user forums.• Worked closely with Finance department to jointly administer license generation and tracking system.• Helped conceive, plan, and conduct first two user conferences.
Jeff Perk Skills
Jeff Perk Education Details
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Bachelor Of Arts (B.A.)
Frequently Asked Questions about Jeff Perk
What company does Jeff Perk work for?
Jeff Perk works for Pageflex Inc.
What is Jeff Perk's role at the current company?
Jeff Perk's current role is Director of Product Management at Pageflex.
What is Jeff Perk's email address?
Jeff Perk's email address is jp****@****eam.com
What is Jeff Perk's direct phone number?
Jeff Perk's direct phone number is +161752*****
What schools did Jeff Perk attend?
Jeff Perk attended Wesleyan University.
What skills is Jeff Perk known for?
Jeff Perk has skills like Product Management, Variable Data Printing, Multi Channel Marketing, Strategic Partnerships, Web To Print, Go To Market Strategy, Marketing Automation, E Commerce, Cloud Computing, Saas, Personalized Urls, Xml.
Who are Jeff Perk's colleagues?
Jeff Perk's colleagues are Prema Cheeti, John Samolyk, Divya Pal, Michael Brown, Keith W., Susan Deliguori, Ayanna N..
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