$26M in global revenue growth, 35% cost savings, 30%+ improvement in SLA performance – those are some of the results I’ve led my teams to achieve by relentlessly focusing on customer success. My philosophy has always been that we’ll be more successful when we solve our customers’ problems and help them thrive.Over the years, I’ve worked with brands including Apple, Samsung, Sony, AMD, Sharp, Target, and AT&T, with experience spanning global operations leadership (leading 900+ team members), strategy, and client services. I’m grateful for the hard work of my team members that helped produce results including:▶ Growing a division 7X in 5 years and successfully scaling operations▶ Delivering 150% ROI in direct selling for a key client ▶ Generating a new $10M+ annual revenue stream▶ Improving SLA performance globally by 33% for a top clientKEY EXPERTISE *P&L Responsibility*Global Business Leadership*Strategic Planning*Process Improvement*Growth Strategies*Strategic Partnerships
Listed skills include Advertising, Integrated Marketing, Leadership, Management, and 16 others.