Jeffrey Bode Email & Phone Number

Irvine, California

Installation technicians are responsible for installing overhead, high speed or storefront door that is best suited to fit facility’s needs. This could range from a full line of sectional doors, sheeted and slatted roll up doors, insulated doors, knockout, high speed, rapid roll, full view and fire doors.

Santa Ana, California

Manage operations of the logistics team (early morning and backroom teams) Utilize provided technology to manage the receiving processes, freight flow, replenishment, store transitions, productivity results, and backroom inventory. Develop the team by ensuring proper training and certifications are completed. Supervise your team to ensure the safety and efficiency of the entire operations. Recruit, select and develop and retail talented team members. Ensure great guest service by interacting with guests and team members

Answer inbound customer service inquires, retain accounts, offer additional services that were not part of the original contract with the client.Follow up on accounts to ensure client satisfaction and resolve issues within client accounts.Participation in constant training, in order to keep up with the ever changing landscapes within the various search engines. While then being able to relay (in lamens terms) the acquired knowledge.Handling and resolving highly escalated accounts.Diagnosing holes in the service and working with various departments on resolutions to the wholes.Attributed to the company going from a rating of 79th to 58th on the Inc 5000 list. I also attributed in the company going from $188,469 in revenue back in 2009 to $9.6 million revenue in 2012.Advise the CEO of common trends that need work and report monthly numbers of retained accounts compared to cancelled accounts.