Jeffrey Burns Email & Phone Number

Greater St. Louis

- Independently operating facilities and ensuring excellent client experience.- Identifying and solving all issues that arise for clients and the company.

Denver, Colorado, United States

- Ensured mail pickup was punctual, secured & organized. - Maintained professional and effective public relations with customers and others.

Greater Denver Area

- Analyzed & resolved front-end to back-end issues while implementing agile development protocols.- Pair-programmed with experienced team members.

Greater St. Louis Area

-Organized, operated and led a team of 5 clerical staff focusing on highly-detailed data input, managing inventory control and optimal customer service. -Administered & processed over 2000 monthly sales involving over 500 domestic & international customers, grossing over $250k annually, while adhering to eBay & Postal sales and shipping procedures.-Maintained records with proficiency in Microsoft Office Suite.-Large scale: data input, packaging, posting, shipping, customer service, money management, cleaning, sorting and organizing of all products to be sold. -Provided 500-1000 monthly, outstanding customer service results, either in writing, orally or face-to-face interactions, managing issues involving high value, confidential transactions in time-sensitive environments.-Supervised and trained 1/3 of employees in daily operations, ensuring proficient performance.-Improved shipping inventory control procedures, working with owner to ensure 30-line item inventory assets were maintained, resulting in Top-Seller status as well as sustaining & expanding return-customer base.-Secured contact information for record industry sources for 1000+ potential library purchases.

Greater St. Louis Area

-Analyzed tutor-outcomes data for nonprofit, aiding in grant writing and strengthening practices; authored report on results leading to continued grant funding.

Greater St. Louis Area

-Provided high quality customer service to 1000's of customers, ensuring return patronage; while efficiently prioritizing and coordinating all maintenance required for operation of a fine-dining restaurant in a time-sensitive environment.

Greater St. Louis Area

-Provided high quality customer service to 1000's of customers, ensuring return patronage; while efficiently prioritizing and coordinating all maintenance required for operation of a fine-dining restaurant in a time-sensitive environment.

Greater St. Louis Area Mo And El Cerrito Ca

-Maintained inventory of a high-traffic and fast-paced grocery store; operation of register while packing goods; all while providing high quality customer service.

Greater St. Louis Area

-Tutored students in 1st grade; aided in attaining next level grade; team increased school pass-rate by 9%.-Coordinated 1st ever Field Day of 20+ stations for 350+ students at Cote Brilliante Elementary, resulting in positive student-staff-parent relationships.-Fundraised & outreached gaining 50+ community volunteers and donors for 4+ events.-Mentored students in conflict resolution through honest engagement, resulting in improved cooperation.

Full Stack Web Development

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B.S. In Urban Affairs - Public Administration Cum Laude, Public Administration, 3.5/4.0

B.S., Public Administration

Bachelor Of Science - Bs, Public Administration

Bachelor'S Degree, Public Administration/Urban Affairs