Jeffrey Cooley Email & Phone Number

Ann Arbor, Michigan, United States

Ann Arbor, Michigan, United States

Procurement of OEM and custom parts for the manufacture of Medical Diagnostic Devices. Forecasting inventory needs based on current manufacturing plans. Ensuring compliance to international standards.

Greater Detroit Area

Concluded in 2022: I was selected from a group of hundreds of competitive applicants to function as an essential customer service "go-to" between PVS Chemicals and a handful of nationwide transportation firms to strategically schedule and dispatch as many as 12 orders per day at this extremely-busy entity … ultimately to win customer loyalty and earn their repeat business. KEY CONTRIBUTIONS WHERE I:➡ collectively saved thousands of dollars in transportation costs by reaching out to available carriers, discovering their availability levels, gaining an understanding of their pricing, and capitalizing on this information to secure the best pricing, terms, and conditions. ➡ decreased our unique and recurring order processing turnaround times within our ERP system from as much as 30 minutes to almost immediate by authoring documentation that instructed how to create (1) purchase orders for inter-company transactions and (2) sales orders for waste acid removal from customers.➡ totally abolished our employee data wait times from as much as 15 minutes to practically instantaneous by creating a series of internal process documents that established best practices among 6 peers while allowing them to access this information more quickly and easily.

Troy, Mi

I was recommended by (now) one of Fresh Thyme's Regional Managers for this position to infuse much-needed organizational structure into their prominent receiving area.➡ retrieved 5-figure costs per year on product returns and also accelerated product return / credit turnaround times from months to mere days by devising a comprehensive Excel spreadsheet that captured such items as SKU numbers, quantity, count, name, and vendor (I also delivered comparable results during my Co-Manager tenure at The Better Health Market).➡ lowered our shipment processing times as much as 50% (i.e., from 48 hours to 24 hours) while achieving the highest company-wide scores for accuracy, safety, and compliance metrics in accordance with quarterly internal audits.➡ transformed our credit recoupments from "back-burner" to "higher-priority" status by introducing a custom Excel document that tracked, documented, and outlined communication history regarding vendor credit requests at different fulfillment stages.

Novi, Mi

I was promoted into this newly-created dual role and instill complete accountability in the night crew (ranging in size from 10 to 12) so they fulfilled such tasks as inventory rotation, cleaning and maintenance, end-of-day-reporting, customer service, and more.KEY CONTRIBUTIONS WHERE I:➡ dramatically expedited our delivery processing turnaround times 80% (i.e., from 5 days to just 1 day) while boosting our total inventory in stock from 84% to 90%.➡ recouped an average of $15K annually by contacting vendors to obtain credits regarding incorrect, missing, or damaged products.➡ shortened our till calculation turnaround times at least 75% (i.e., from 4 hours to just 1 hour) while earning feedback from bank staff regarding deposit thoroughness and accuracy by structuring an Excel spreadsheet that would immediately reveal till amounts.➡ standardized our receiving practices across the company by creating a training manual that depicted proper receiving / inventory operation protocols. This initiative was so successful that it was rolled out to more a dozen stores across the State of Michigan.➡ reorganized select inventory that had not received proper attention in years by introducing a plug-and-play Excel spreadsheet so that products qualifying for credit could be properly catalogued and easily located.

Novi Mi

Plymouth, Michigan, United States