Jeffrey Hart Email & Phone Number

Evansville, Indiana Area

• ID: 471843
• Site surveys for wired & wireless networks
• Cable running & termination into patch panels, jacks, RJ45 plugs
• Rack & stack of various devices (firewalls, routers, switches)
• Switch upgrades & replacements
• Windows installation, migration, & troubleshooting

United States

Mount Vernon, Indiana

• Working on-site at SABIC Innovative Plastics.
• Developed optimized data transfer technique that increased technician efficiency.
• Enforced data retention procedures which aided fellow technicians in recovering lost data.
• Diagnosed & repaired Dell desktops & laptops while adhering to strict environmental & e-waste guidelines.
• Managed numerous lab instrument servers provided by Waters & Labsoft.
• Interacted with numerous 3rd party vendors in order to facilitate license renewals, new installations, & repairs.

Mount Vernon, Indiana

• Contracted to Compucom and working on-site at SABIC Innovative Plastics.
• Developed optimized data transfer technique that increased technician efficiency.
• Enforced data retention procedures which aided fellow technicians in recovering lost data.
• Diagnosed & repaired Dell desktops & laptops while adhering to strict environmental & e-waste guidelines.
• Managed numerous lab instrument servers provided by Waters & Labsoft.
• Interacted with numerous 3rd party vendors in order to facilitate license renewals, new installations, & repairs.

Evansville, Indiana Area

• Managed Static IPs, VLANs, & DNS configurations throughout Metronet’s Indiana & Illinois markets using SSH Clients operating on Layer 2 & 3 switches & routers.
• Designed & programmed automated Excel documents that aided in creating error-proof DHCP & Static IP profiles across Layer 2 & 3 switches & routers.
• Collaborated with field techs to install new fiber optic connections & remotely diagnosed / repaired existing customers.
• Resolved Spatial / Circuit Design issues for new & old customers.
• Rectified MAC address conflicts & DHCP lease-state issues on Layer 2 & Layer 3 routers & switches.
• Managed the assignment & transfer of on-site customer equipment.

Mount Vernon, Indiana

• Contracted to Compucom and working on-site at SABIC Innovative Plastics.
• Carried out Windows 10 re-images, Windows 7 data recovery, & various database transfers.
• Accounted for 25% of the Windows 10 deployment project; averaging 10+ deployments a week.
• Optimized deployment efficiency by multitasking & building user profiles prior to deployment.
• Provided end-user support for Windows 10, Windows 7, & hardware peripherals.
• Fulfilled requests for technical assistance in person, via phone, or remotely & diagnosed problems with hardware & services.

Princeton, IN

• Contracted to Toyota Motor Manufacturing Indiana.
• Monitored vehicular access points and reported any suspicious activities.
• Kept accurate log of visitor sign-ins and truck deliveries.
• Inspected vehicles exiting the plant to ensure asset protection.
• Proficient with written and verbal communication skills.
• Documented nightly activities on a Daily Activity Record.

Greater Atlanta Area

• Attended hospitality training.
• Handled customer vehicles and rearranged vehicles on the lot.
• Delivered cars, contracts, and parts short and long distances.
• Accepted and inspected deliveries worth ~1M dollars.
• Assisted customer inquiries and complaints in a courteous manner.
• Provided updates, statuses, and completion information to management.

Norcross, GA

• Opened and closed the store and performed daily counts of cash registers and petty cash.
• Kept up-to-date track of vape juices, mods, and accessories.
• Handled customer issues / questions efficiently and in a friendly manner.
• Provided updates, statuses, and completion information to management.

Greater Atlanta Area

• Contracted to Crawford & Company for Metadata / PLSQL Development.
• Linked Oracle database views to DMITRI and verified data was properly transferred.
• Ensured website pages followed standard data model rules and was user friendly.
• Used web based system that implemented ticket severity to keep track of metadata issues.
• Used PLSQL Developer to create new views and alter existing views on Oracle databases.
• Conferred with staff and management to establish requirements for new pages or modifications.

Greater Atlanta Area

• Contracted to Ingenico Group.
• Built new & rebuilt used computers, basic troubleshooting, printer & network connections, cable changes, drive formatting & partitioning, user management, virus handling, router / switch mounting & setup, IP addresses.
• Set up equipment for employee use, ensuring proper cable installation, operating system, and approved software.
• Used Active Directory to set / reset user passwords.
• Used SQL Server to access various databases that contained the results of the software testing.
• Used Citrix clients to access virtual desktops on Windows Server 2008.

Greater Atlanta Area

• Contracted to Ingenico Group.
• Disassembled, diagnosed, repaired, and reassembled credit card terminals.
• Inspected circuit boards for workmanship errors, liquid damage, broken traces, & short circuits.
• Input repair codes into repair tracking website.
• Data Entry of required Sales BOMs to be input into Ingenico's databases.
• Maintained a complete history of Sales / Billing Orders to keep track of software versions and revisions.