Jeff Spain Email & Phone Number

Mchenry, Il, Us

Woodstock, Illinois, Us

Pleasanton, California, Us

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Abbott Park, Illinois, Us

• Managed, trained, and supervised 24/7 support team in an on-call rotation schedule. Budgetary administration for Technical Service Department and Assured metrics on system operation and project implementation.• Worked with program managers to keep projects on track and under budget, by performing functions like requirements gathering, designing scope of work, and creating bills of materials that were required for a project.• Promoted effective teamwork, mentored employees, and evaluated individual performance. Provided level 3 & 4 support for multi forested, multi-domain enterprise-wide Active Directory which included 100,000 plus users and over a half million active directory objects`` that stretched across 425 domain controllers.• Participated in development of roadmaps and participate in the standards process for Identity and Access Management (IAM) solutions that supported over 130,000 identities. Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory related issues.• Responsible for support and execution of Active Directory Disaster Recovery Plans.• Oversaw the strategy and roadmap implementation for Identity and Access Management Platform Tools.• Managed AD and Access Management operations team of both on shore and offshore resources, overseeing access management and service level agreements.• Specified jobs to be outsourced and traveled overseas to train personnel.• Department Lead for multiple Mergers, Acquisition and Divestiture projects

Abbott Park, Illinois, Us

• Primary support for Identity Management Services which provides global IdM services for the enterprise. These include identity data synchronization, automated provisioning and deprovisioning of Network (AD), and application accounts, a central store/warehouse of identity information, and a foundation for other Identity Management initiatives.• Level 3 support for Global Active Directory related issues and primary interface with helpdesk and client support, presenting support for multiple methods of object and application authentication / integration solutions. • Lead global coverage and support for security activities 24 x 7 x 365 through on call rotations.• Active Directory Migrations; Migrated Desktops, Laptops and Servers Using ADMT Migration tools.• Provide support for Certificate Authority which provides PKI services using x.509 certificates with integration into Active Directory. • Primary Support for Enterprise Active Directory Infrastructure which included 350 domain controllers in over 200 countries.• Manage Support for Enterprise DNS Internal and External along with DHCP and WINS Services.• Provide Support for IAS/NPS which provides RADIUS services for Active Directory security principles to integrate network devices such as wireless access points.

West Hartford, Us

• Engage in client implementation processes and procedures in a leveraged multiclient environment.• Install and maintain security hardware and software while acting as a Subject Matter Expert for antivirus and threat analysis for Fortune 500 and Global companies.• Provide primary support for two of EDS’ top five customers, one with 90,000 plus devices and the other having 44,000.• Work with the Program Managers to keep projects on track and under budget, by performing functions like requirements gathering, designing scope of work and creating Bill of Materials for hardware that is required for projects.• Manage virus outbreak incidents to resolution for clients.• Analyze network intrusion evidence and act as a threat and vulnerability vendor liaison.

Gastonia, North Carolina, Us

• Maintained Technical Operation of Windows and Novell LAN File and Print servers, DHCP, WINS, applications and databases. • Designed and rolled out Active Directory which included 3 Sites, 400 Nodes including Domain Structure, DNS, OU, Schema, FSMO role placement and network management roles.• Symantec Antivirus – Administrated and assured deployment of daily virus signatures to 3500+ users and 250+ Servers. • Citrix / Hyperion Enterprise – Implemented and maintained Citrix Metaframe 1.8 Server farm for Global Financial Reporting System based on Windows 2003 Server. Coordinated move of System to a new data center.• Netinstall Software Distribution – Used Enteo Netinstall to write scripts for automating software distributions and montly critical patches from Microsoft. Coordinated all software distributions for Brake and Chassis and primary contact for all Netinstall related issues. Provided training and support for all Remote Site Managers.• SQL Server 2000 – Administrated databases on TanData, Phoenix Systems Security Server, Websense and Protrack application servers.• Coordinated conversion of McAfee and Trend Antivirus over to Symantec Norton Antivirus for all of Brake and Chassis 3500+ users and 250+ Servers. Primary SBU contact for all Symantec Antivirus related issues along with virus outbreak incidents and resolution for desktop clients.• Backup and Restore Servers using CA BriteStor and DLT, LTO Tape Libraries.• Created and Managed the Desktop Image Standards Committee. Set and maintain Image Standards for Desktops and Laptops for U.S. and Canadian facilities.

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General

Associate Of Arts And Sciences (Aas), Computer Technology/Computer Systems Technology